Home Forums Discussions Problems Amazing Charts installation locked

I've installed AC by myself on my past two servers. I bought a new one for the Oct 10 2023 deadline, but it's the first time it asks me for an Active Support License, it never asked that and usually I could try it on other computers so I could check errors. Is there a way to bypass it? Does that one day validation key has any cost?

Not sure of a way to bypass, I think AC is charging now to move servers, will be following post.

Are you grading servers due to the Microsoft end of support?

Are they charging for the one day "support license key"?

Yes, I am for the Microsoft end of support

Not sure about the charge........did you try support chat?

I think you have to make an appointment now for a move of servers.

Rivers,

Amazing Charts must be involved in your server upgrade. They will "certify" your server and do the move for you including inputting your license key. If you are just now finding out about this, that means you haven't upgraded in a long time. If your current version of AC is too old to perform an upgrade, let me know.

AC will charge you $500 for this upgrade and you will have to have a current support contract.

JamesNT