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#78290 07/22/2022 8:57 AM
Joined: Nov 2011
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Raj1 Offline OP
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I am suggesting that we c reate a list of supported scanners. I needed to get a new one, bought a Fujitsu scansnap ix 1300 because we have a fi6130 which does work with AC. Found out that they use proprietary drivers and do NOT use twain drivers.
Please anyone chime in with their supported scanners.
Thank you.


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Raj
From (mostly) sunny Port St Lucie, florida
Raj1 #78299 07/25/2022 10:11 AM
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We still use a Fujitsu 6130 for the "big stuff". You can still buy these as refurbished units. Just be careful some do not come with the software and the online downloads will no longer work. Or at least we could not get them to work.

I have a Brother ADS 1700W for the front desk for ID and insurance cards but it can also do regular paperwork and is very fast. It was very easy to set up.

We also have a Brother FAX/Copy/Scan machine the MFCL 2740DW next to the other desk up front. This machine works as our fax as well as can be a scanner. It is slower than the Fujitsu or the dedicated Brother scanner but does work well. We still do urine dip sticks in the office and some other waived labs and these are documented on paper then scanned into the chart. This scanner and front staff person is responsible for these.

ChrisFNP #78315 07/27/2022 9:28 AM
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Raj1 Offline OP
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Thank you for the info. I think I will purchase the ADS 1700W.

Raj


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Raj
From (mostly) sunny Port St Lucie, florida
Raj1 #78323 07/28/2022 2:00 AM
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Welcome, hope it works for you as well as it does for us. Great for ID's and insurance cards.

Raj1 #78335 08/02/2022 8:03 PM
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You can setup the Scan/Save to Folder with the ScanSnap software rather than using a TWAIN driver. Basically you push the button and it pops up into the folder where you can drag and drop into the patients Imported Items.

My personal preference is for the Brother ADS network series. Can be programmed to scan directly to a network share or over SFTP for remote offices. Great for security in an RDS applications since the computer itself doesn't need access to a shared folder. No computer required.


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Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.
koby: yes what a combo new crop and AC reliable as Amazon......NOT
Mnemonic: A lot of fake stuff on Amazon, Just saying.
koby: but they take it back....NewCrops fixed
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
AmazingDave: 10/14. Multiple eRx failures. Anyone else?
JBS: eRx not working for us this morning 10/15 630am Eastern
JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so
beagle: updox is downdox again, 10/15
JBS: updox back up... now if we can just reach Ac to restore eRx
DocMark: eRx is up for us but slow, unworkable
BrotherJon: eRx issue for many. New Crop and AC working on it.
ChrisFNP: yep, refills have crashed twice today
Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically
ChrisFNP: Any updates fr us in the CST area?
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?
Pinky: Yes. Prescriptions aren't going through.
beagle: anyone contact ac and get eta fix?
AMCS: Same
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Pinky: It is working now. 1pm EST. 11/11/24.
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST
Reena: eprescribing has not worked for me all day
awcenter: Anyone having problems with escribe this morning
ChrisFNP: 12/16 very slow escribe but working
ChrisFNP: I think escribe is already on Holiday 12/20
beagle: Alas, random escribe slow downs unfortunately par.
DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24
ChrisFNP: can't validate for controlled
DRMO: AC support did a remote assist. problem fixed. TY
ChrisFNP: MIne corrected about 2 cst
Headcase: I cannot Rx Fioricet last few days, put in support ticket....
Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...
Bert: This sucks
ChrisFNP: A/C meeting today at NOON EST
ChrisFNP: Meeting is 2/26/2025 should have an email with the invite
koby: does it matter if NewCrap is worse on a Friday than a Monday?
ChrisFNP: nope, both are busy for me
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?
ChrisFNP: AC meeting today if anyone is interested, 3/19
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