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Posts: 121
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#77902
04/07/2022 9:04 PM
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Joined: Jul 2005
Posts: 13
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OP
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Joined: Jul 2005
Posts: 13 |
So with a few patients, when I send an rx, they get a text.
Something along the lines of "review your prescription from Dr.s"
the link asks for birth date
then a screen at rxinform.org
There is a coupon for discount card which comes from "hippo"
there are also references to drfirst.com
I understand the number is pulled from cell phone in demographics.
It does not work for all patients.
There is a valid cell number. just in case I made them a portal account.
Not everyone gets this text. It is useful in that patients are aware we sent a rx
Why does this work for some patients and not others?
I have looked at several different patient records, but I cannot find a difference with those that gets texts and those that don't
I think this process is independent of Updiox
Any ideas?
Abhin Singla, MD
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Joined: Jan 2011
Posts: 443 Likes: 2
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Joined: Jan 2011
Posts: 443 Likes: 2 |
It will not work with patients under 18 years old.
Serene
Office Manager
General Pediatrics
Houston, Texas
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Joined: Nov 2009
Posts: 769 Likes: 18
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Joined: Nov 2009
Posts: 769 Likes: 18 |
It is independent of UpDOx. I have some patients that their cell number comes up red and will not text them. I have reentered their cell umber and this usually fixes the problem. There is also a check box that says you want to send the text to the pt.
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