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AC 12.4
by JamesNT - 12/17/2025 6:41 PM
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Citrix
by Enio - 12/10/2025 12:32 PM
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JBS
Reisterstown
Posts: 3,000
Joined: September 2009
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#77823
02/18/2022 12:06 PM
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Joined: Oct 2015
Posts: 137 Likes: 1
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OP
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Joined: Oct 2015
Posts: 137 Likes: 1 |
Has anyone else been experiencing slowness with Updox for the last week or so  ? I reached out to them and they said it sounded like my cache needed to be cleared. I've cleared it about 10 times this week and it's made ZERO difference in performance. Every time I clear it, I have to go back in and change my notification preferences again; it seems like it's been slow like this since they updated last week. I am in Updox more than I'm in Amazing Charts, tbh, so it's really messing up my work flow when I have to wait for it to refresh constantly and tell me the page is unresponsive  .
Trista C.
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Joined: Jan 2011
Posts: 444 Likes: 2
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Our Updox has been slow intermittently in the past week too.
I love the features Updox provides but the inconsistent up time has prevented me from adding more of their services.
Serene
Office Manager
General Pediatrics
Houston, Texas
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Joined: May 2011
Posts: 90
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Joined: May 2011
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Yes. I am also experiencing slow Updox times. Have to wait for the page to refresh, and often have to refresh manually. Epanding items takes too long and sometimes does not work. Frustrating - need a smoother work flow.
Theo A. Stephens, MD
Internal Medicine,
Baltimore, MD
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Joined: Mar 2011
Posts: 837 Likes: 10
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Useless this morning, although it was working fine about 5:30 AM (PST)
Tom Duncan
Family Practice
Astoria OR
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Joined: Oct 2015
Posts: 137 Likes: 1
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Joined: Oct 2015
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I have tried loading Updox now on 3 different browsers this afternoon. IE, Chrome and Firefox and it's DEAD. Not doing ANYTHING. Ready to scream.
Trista C.
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Joined: Sep 2009
Posts: 3,000 Likes: 5
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Joined: Sep 2009
Posts: 3,000 Likes: 5 |
We were fine until just now (~2PM EST). Now can't even sign on. Updox status page says everything is fine....
Jon
GI
Baltimore
Reduce needless clicks!
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Joined: Sep 2009
Posts: 3,000 Likes: 5
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Joined: Sep 2009
Posts: 3,000 Likes: 5 |
And now we are back to normal, an hour later.
Updox status page acknowledges the issue.
Jon
GI
Baltimore
Reduce needless clicks!
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