Home Forums Discussions General Discussion How to add new "Place of Service" (PoS)

Hi all,
AC Version 8.3.0
I can see that there is a way to add a point-of-service as a new "facility". Is that what I would use to add an option for telehealth, i.e. "02"?

Thanks, Kurt

Do you mean where it says PoS above it and (2) instead of (11)?

Thanks for your reply, Bert. I think I figured it out. It seems there are two PoS drop down menus for some reason. I added Telehealth (02) as a new "office" location, (for lack of any other option- certainly not "facility") to the lower, editable drop-down menu. It seems to have come across into a test bill that I produced. I sent it to our biller to be sure.

Unfortunately, our biller has indicated that the Place of Service came across as Default Location (11), which is our usual office PoS. If you look at the screenshot of amazing charts, you will see that there are two drop down menus, and apparently only the selection from the top menu (the type of location) gets copied into the bill. Anybody know a way that I can move the Telehealth (02) PoS item to the top menu as a type of location? Thank you.

? not an option in the top drop down menu? in 10.2 it is in the drop down menu

Thanks for your reply, koby.
No, in 8.3 there's only an option to add/remove a facility on the bottom menu. The top menu is for location "type", and I don't see any way to add to or remove the choices.
I have sent off another couple of bills, set up in various ways with regard to type and location, to our biller, and I will see if either of them is properly formatted with "Telehealth 02" in the correct position for processing.

Did you go into View->Administrator Options->Tools->Offices and Facilities then add a new Office location called Telehealth ?

Yes koby, but it was added as only a location, not a type. It's only possible to specify a different type of location in the Facilities portion of the Office and Facilities setup screen. And even there, I cannot add an additional type of location; I'm limited to what already shows in the Facility Type text box when I start typing.

What apparently is important to our biller is the location type in terms of coding correctly for telehealth services.

Worst comes to worst, I'll manually open the superbills in Windows Notepad and search/replace everywhere required as per our biller.

EDIT: Windows Notepad to the rescue! It's a bit clunky to use but it works, especially if I keep the number of bills per batch to a minimum. I'll be optimistic and say that I hope we won't be doing so many Telehealth visits for too long!