Most Recent Posts
An automated process failed: MedsUdates
by ffac - 04/07/2025 7:54 AM
phantom printer
by imcffp - 04/01/2025 9:53 AM
AC v12 mandatory upgrade
by ChrisFNP - 04/01/2025 9:47 AM
Calculating sigs for Peds and FP
by Wendell365 - 03/28/2025 12:59 PM
Screen size and resolution
by beagle - 03/20/2025 4:50 PM
Enlarge Text box
by Bert - 03/19/2025 5:15 PM
Replace Updox?
by serene - 03/18/2025 11:04 AM
Member Spotlight
DocGene
DocGene
Cumberland, Md
Posts: 1,023
Joined: February 2011
Newest Members
It's me, Paradise Family, MedCode, MZ Medical Billi, girlfromwebpage
4,593 Registered Users
Previous Thread
Next Thread
Print Thread
Rate Thread
#73918 03/18/2019 11:06 AM
Joined: Oct 2011
Posts: 1,612
jimmie Offline OP
Member
OP Offline
Member
Joined: Oct 2011
Posts: 1,612
Thanks to IT support for the 10.1.3 Upgrade this weekend, I do really like the pharmacy information that pops up regarding where to send and cost to patient, plan and whether a prior auth is needed or not. This is helpful.


jimmie
internal medicine
gab.com/jimmievanagon






jimmie #73924 03/18/2019 6:37 PM
Joined: Mar 2011
Posts: 17
Member
Offline
Member
Joined: Mar 2011
Posts: 17
I like it as well. Although, every time I e-Rx it says No PA needed. And I know its not accurate. Are you clicking on something additional to get the copay "cost"?
Thanks. I might be missing something??
Tim

jimmie #73926 03/18/2019 9:00 PM
Joined: Mar 2012
Posts: 195
Member
Offline
Member
Joined: Mar 2012
Posts: 195
It is a nice feature but what we really need is help with the PA requests. Entering patient demographics, insurance info, all the meds they have tried and the lab results etc is a pain in the neck and such a waste of time.

jimmie #73928 03/18/2019 9:40 PM
Joined: Oct 2011
Posts: 1,612
jimmie Offline OP
Member
OP Offline
Member
Joined: Oct 2011
Posts: 1,612
tnorcross,

So if you click on the medication in the script writer, then click on prepare script tab, then click on prescribe tab, then in upper right corner click on view benefits with the $ sign in front, and a box pops up with estimated cash pay and estimated plan pay, pharmacy and PA needed or not. I haven't used it enough to determine how accurate all of this is but it says the info is based on historical data.


jimmie
internal medicine
gab.com/jimmievanagon






jimmie #73929 03/18/2019 9:40 PM
Joined: Sep 2009
Posts: 2,981
Likes: 5
JBS Offline
Member
Offline
Member
Joined: Sep 2009
Posts: 2,981
Likes: 5
Do you use CoverMyMeds, Naeem?


Jon
GI
Baltimore

Reduce needless clicks!
jimmie #73934 03/19/2019 6:00 PM
Joined: Mar 2011
Posts: 17
Member
Offline
Member
Joined: Mar 2011
Posts: 17
Thanks Jimmie. Interesting. Mine still says "No PA required" for every single Rx done. It never mentions anything about a copay. Although I see the area where it would potentially show it. Maybe the bugs will work out in time. Thanks for the response anyways.

tnorcross #73937 03/20/2019 9:57 AM
Joined: May 2012
Posts: 340
Likes: 7
Member
Offline
Member
Joined: May 2012
Posts: 340
Likes: 7
Originally Posted by tnorcross
Thanks Jimmie. Interesting. Mine still says "No PA required" for every single Rx done. It never mentions anything about a copay. Although I see the area where it would potentially show it. Maybe the bugs will work out in time. Thanks for the response anyways.

A couple things to look at if you are not seeing co-pay information. First, make sure the patient has a favorite pharmacy listed in the demographics, the second is to make sure insurance info (including group ID) is entered in Amazing Charts. If all that information is entered in AC, but you are still not getting a result, please let me know. You can email me directly at mdabeck@harriscomputer.com


Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".
jimmie #73944 03/20/2019 3:11 PM
Joined: Apr 2014
Posts: 178
Member
Offline
Member
Joined: Apr 2014
Posts: 178
The algorithm can get a little complicated. Basically, you need the patients insurance information on file and a pharmacy. We also pull in some eligibility information to help CMM make the connection to the payer. If CMM gets a connection they will return the PA and costs. If they cannot connect with the payer given the information we provided they utilize a complex predictor service and estimate the PA and costs based on the patients prescription history and the pharmacy. You'll "estimated" in the response when this happens.


Chris

Chris Conrad - Product Manager for Amazing Charts
jimmie #73968 03/25/2019 2:10 PM
Joined: Mar 2011
Posts: 17
Member
Offline
Member
Joined: Mar 2011
Posts: 17
Hi,

Thank you Chris and Mark. I can't get it to work for any patients. Checked the insurance input and pharmacy input.

Mark I will email you

Thank you

Tim Norcross, D.O.

jimmie #73970 03/26/2019 1:27 AM
Joined: Mar 2011
Posts: 837
Likes: 10
Member
Offline
Member
Joined: Mar 2011
Posts: 837
Likes: 10
Absolute horsepucky

We do not get paid for "PA"s -- but "CoverMyMeds" (i.e. McKesson) is cleaning up -- at our expense.

Anyone who does these PA's for common drugs is providing slave labor.
I hope you enjoy it -- you'll get pie in the sky when you die. (That's a lie)


Tom Duncan
Family Practice
Astoria OR

Moderated by  ChrisFNP, DocGene, JBS, Wendell365 

Link Copied to Clipboard
ShoutChat
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.
koby: yes what a combo new crop and AC reliable as Amazon......NOT
Mnemonic: A lot of fake stuff on Amazon, Just saying.
koby: but they take it back....NewCrops fixed
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
AmazingDave: 10/14. Multiple eRx failures. Anyone else?
JBS: eRx not working for us this morning 10/15 630am Eastern
JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so
beagle: updox is downdox again, 10/15
JBS: updox back up... now if we can just reach Ac to restore eRx
DocMark: eRx is up for us but slow, unworkable
BrotherJon: eRx issue for many. New Crop and AC working on it.
ChrisFNP: yep, refills have crashed twice today
Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically
ChrisFNP: Any updates fr us in the CST area?
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?
Pinky: Yes. Prescriptions aren't going through.
beagle: anyone contact ac and get eta fix?
AMCS: Same
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Pinky: It is working now. 1pm EST. 11/11/24.
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST
Reena: eprescribing has not worked for me all day
awcenter: Anyone having problems with escribe this morning
ChrisFNP: 12/16 very slow escribe but working
ChrisFNP: I think escribe is already on Holiday 12/20
beagle: Alas, random escribe slow downs unfortunately par.
DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24
ChrisFNP: can't validate for controlled
DRMO: AC support did a remote assist. problem fixed. TY
ChrisFNP: MIne corrected about 2 cst
Headcase: I cannot Rx Fioricet last few days, put in support ticket....
Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...
Bert: This sucks
ChrisFNP: A/C meeting today at NOON EST
ChrisFNP: Meeting is 2/26/2025 should have an email with the invite
koby: does it matter if NewCrap is worse on a Friday than a Monday?
ChrisFNP: nope, both are busy for me
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?
ChrisFNP: AC meeting today if anyone is interested, 3/19
Who's Online Now
0 members (), 239 guests, and 23 robots.
Key: Admin, Global Mod, Mod
Top Posters(30 Days)
ffac 5
Bert 4
imcffp 4
koby 3
JBS 3
serene 2
Top Posters
Bert 12,871
JBS 2,981
Wendell365 2,363
Sandeep 2,316
ryanjo 2,084
Leslie 2,002
Wayne 1,889
This board is dedicated to the memory of Michael "Indy" Astleford. February 6, 1961 -- April 16, 2019




SiteLock
Powered by UBB.threads™ PHP Forum Software 7.7.5