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#73324
10/02/2018 3:40 PM
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Joined: Dec 2017
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Is there a way to have refill request directed directly to me and populated into a separate message box like labs are done. Currently they go to staff and then they get redirect it to my communal inbox. Like to cut out the clutter and middle man on this, they have plenty of work to worry about.
Thanks
Dru
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Joined: Nov 2005
Posts: 2,367 Likes: 2
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In the administrative section, go to "Set e-rx" button (lower R, second from bottom)
Click on it.
Part D in options is the refill request provider
Wendell
Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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Joined: Sep 2003
Posts: 12,899 Likes: 34
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Here is the deal. I pay my staff a fair wage. And, for that wage, they should deal with all the work that comes their way. If there is a choice that they do it or I do it, they should do it.
Bert
Pediatrics
Brewer, Maine
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Bert
My sentiments as well. I will inform my wife of this.
Dru
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Joined: Dec 2017
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Hey Guys,
When I go to the e-rx button and then to section D. What I see is the option to select the provider to receive "unmatched" e prescription transmission. This is set up so I get those "unmatched" request, and I believe I do get them. How ever where can I go to set up so I get the the "matched" request into my box?
Thanks
Dru
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