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ryanjo Offline OP
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As has been posted here recently, new Windows 10 updates have been interfering with connecting to the main computer in peer-to-peer setups. I egotistically started a new post to irk Bert.

The April 2018 update ("1803") is a large one, and has been rolling out gradually on my network. It finally bit me when the main computer updated this weekend.

The failure on my network was that AC didn't find the main computer database, or that during logon an error message appears "Storage Folders cannot be found" or "the version of AC on this computer is not the same as the main computer". When browsing your office network in File Explorer, the main computer with the AC databases does not appear, although it is possible to connect by using the intranet IP address (192.168.x.xxx).

What got me up & running initially was to use Amazing Utilities to reset paths, logon to AC & browse to the main computer by using the IP address.

However, since the update, several computers on my network still never appeared on the File Explorer Network window. I found this Tech Republic article online describing several networking problems caused by the 1803 update. Problems discovering other networked computers are caused when the update resets Function Discovery services to start manually rather than automatic.

Quote
Go to Services (right-click Start, choose Run, then enter "Services.msc" to bring up the Services console) and see if these are set to "Manual" start:

Function Discovery Provider Host
Function Discovery Resource Publication

If these are set to manually start, right-click each, go to Properties and set the Startup type field to Automatic (delayed start). Then right click and start them both, then see if you can find other systems on the network.
Thanks to Microsoft for ruining my Memorial Day. It rained anyway.


John
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Upgraded to AC10.0.1 and all of the updates on MS10 v.1803 this weekend.
Took most of the weekend (which was beautiful and sunny).
Some glitches, none too serious.
All resolved now, I believe.
V10 seems to run a little faster in some places -- and there are some nice bug fixes.
I hope the MACRA/MIPS improvements will help me stay in the game.
This is my last chance. Not quite ready to throw in the towel, since AC seems to have offered a lifeline.


Tom Duncan
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Windows 10-1803 took out my HP Officejet pro 8610 at home. It no longer works. Went through the uninstall/reinstall/restart/HP printdoctor..... all to no avail.

I have the same one in the office, it still works. I may try the services when I get home to see if it will work


Wendell
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I was very frustrated with the disappearance of my networked computers after the April Microsoft update. "What now??!!!". However the above solution is easy and worked perfectly. One less problem on the list. Thank you John.


Theo A. Stephens, MD
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Isn't that version the one Microsoft just announced is 'Ready for Business'?

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ryanjo Offline OP
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Good to hear Theo


John
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Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.
koby: yes what a combo new crop and AC reliable as Amazon......NOT
Mnemonic: A lot of fake stuff on Amazon, Just saying.
koby: but they take it back....NewCrops fixed
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
AmazingDave: 10/14. Multiple eRx failures. Anyone else?
JBS: eRx not working for us this morning 10/15 630am Eastern
JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so
beagle: updox is downdox again, 10/15
JBS: updox back up... now if we can just reach Ac to restore eRx
DocMark: eRx is up for us but slow, unworkable
BrotherJon: eRx issue for many. New Crop and AC working on it.
ChrisFNP: yep, refills have crashed twice today
Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically
ChrisFNP: Any updates fr us in the CST area?
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?
Pinky: Yes. Prescriptions aren't going through.
beagle: anyone contact ac and get eta fix?
AMCS: Same
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Pinky: It is working now. 1pm EST. 11/11/24.
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST
Reena: eprescribing has not worked for me all day
awcenter: Anyone having problems with escribe this morning
ChrisFNP: 12/16 very slow escribe but working
ChrisFNP: I think escribe is already on Holiday 12/20
beagle: Alas, random escribe slow downs unfortunately par.
DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24
ChrisFNP: can't validate for controlled
DRMO: AC support did a remote assist. problem fixed. TY
ChrisFNP: MIne corrected about 2 cst
Headcase: I cannot Rx Fioricet last few days, put in support ticket....
Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...
Bert: This sucks
ChrisFNP: A/C meeting today at NOON EST
ChrisFNP: Meeting is 2/26/2025 should have an email with the invite
koby: does it matter if NewCrap is worse on a Friday than a Monday?
ChrisFNP: nope, both are busy for me
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?
ChrisFNP: AC meeting today if anyone is interested, 3/19
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