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#72787 04/14/2018 10:57 AM
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DocGene Offline OP
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Hi everyone,

No new posts in 3 days!

I could not even find the ACUB site after Harris changed their website. Bert was kind enough to send me the link.

Gene


Gene Nallin MD solo family practice with one PA Cumberland, Md

DocGene #72788 04/14/2018 6:54 PM
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Test complete.


Bert
Pediatrics
Brewer, Maine

DocGene #72791 04/15/2018 8:46 AM
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The URL for the user board has changed.
I followed the link in "help" on the AC main screen and reset it in my browser. So far, so good.

The link in Chris' post on General Release of AC V10 is broken.

How do I get V. 10?

Is that not a self-install??


Tom Duncan
Family Practice
Astoria OR
Tomastoria #72792 04/15/2018 10:30 PM
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DocGene Offline OP
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Originally Posted by Tomastoria
The URL for the user board has changed.
I followed the link in "help" on the AC main screen and reset it in my browser. So far, so good.

Interesting, the link from AC (Help then ACUB) does not work for me.

Gene


Gene Nallin MD solo family practice with one PA Cumberland, Md

DocGene #72793 04/15/2018 11:07 PM
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Tom Duncan
Family Practice
Astoria OR
Tomastoria #72795 04/16/2018 2:21 PM
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With the website redesign, several old URLs have changed.

For example, to get to support chat, you use the Practice Portal/Support link at the top of the page.


Indy
"Boss"

Indy's Blog

www.BestForYourPractice.com
Our Name is Our Creed
DocGene #72796 04/16/2018 7:52 PM
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Bert
Pediatrics
Brewer, Maine

DocGene #72797 04/17/2018 9:18 AM
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DocGene Offline OP
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I am totally confused.

The link that Bert just posted is the same as I have bookmarked in Chrome.

When I try to use the bookmark, the "Oops! That page can't be found" comes up.

When I click on Bert's link, or manually enter that address, this site comes up.

???

Gene


Gene Nallin MD solo family practice with one PA Cumberland, Md

DocGene #72798 04/17/2018 9:20 AM
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DocGene Offline OP
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And, in Chrome, the link from AC>Help>ACUB does not work.


Gene Nallin MD solo family practice with one PA Cumberland, Md

DocGene #72801 04/17/2018 11:26 AM
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I suspect the link will be fixed in a new version.


Indy
"Boss"

Indy's Blog

www.BestForYourPractice.com
Our Name is Our Creed
DocGene #72802 04/18/2018 6:29 AM
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@Gene,

It works when it's cached. Sorry.


Bert
Pediatrics
Brewer, Maine

DocGene #72807 04/18/2018 12:58 PM
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We're in the process of moving our website and documentation so there may be some disruptions over the next couple days...i just updated the link for the release notes:

http://achelp.amazingcharts.com/fil...ts/Version_10.0_Release_Notes_020718.pdf

Working on the self service portal today




Chris

Chris Conrad - Product Manager for Amazing Charts
DocGene #72808 04/18/2018 5:56 PM
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weird you guys just changed the address without telling us, emailing, etc. It was just suddenly gone. Thankfully I had Bert's address.


Chris
Living the Dream in Alaska
DocGene #72813 04/20/2018 12:11 PM
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whole thing is a crock...getting tired of AC doing things this way. glad the original dude got paid out big time i am sure by now! but seriously they changed the website, how to get help, everything else without telling hte practices!

i have no idea how many people are actually on this user board anymore!


Ketan R Mody MD
Elite Sports Medicine Institute, Ltd
www.ELITESMI.COM
Westmont IL
Bert #72814 04/20/2018 12:12 PM
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new link is achelp.amazingcharts.com/ub


Ketan R Mody MD
Elite Sports Medicine Institute, Ltd
www.ELITESMI.COM
Westmont IL
DocGene #72865 04/26/2018 5:03 PM
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Yeah, the board has been really slow this year. I think people are losing the interest and fire that once was there



Chris
Living the Dream in Alaska

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