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#72787
04/14/2018 11:57 AM
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Joined: Feb 2011
Posts: 1,023 Likes: 5
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Hi everyone,
No new posts in 3 days!
I could not even find the ACUB site after Harris changed their website. Bert was kind enough to send me the link.
Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
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Bert
Pediatrics
Brewer, Maine
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Joined: Mar 2011
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The URL for the user board has changed.
I followed the link in "help" on the AC main screen and reset it in my browser. So far, so good.
The link in Chris' post on General Release of AC V10 is broken.
How do I get V. 10?
Is that not a self-install??
Tom Duncan
Family Practice
Astoria OR
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Joined: Feb 2011
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The URL for the user board has changed.
I followed the link in "help" on the AC main screen and reset it in my browser. So far, so good. Interesting, the link from AC (Help then ACUB) does not work for me. Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
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Joined: Mar 2011
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Tom Duncan
Family Practice
Astoria OR
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With the website redesign, several old URLs have changed.
For example, to get to support chat, you use the Practice Portal/Support link at the top of the page.
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Joined: Sep 2003
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Bert
Pediatrics
Brewer, Maine
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Joined: Feb 2011
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I am totally confused.
The link that Bert just posted is the same as I have bookmarked in Chrome.
When I try to use the bookmark, the "Oops! That page can't be found" comes up.
When I click on Bert's link, or manually enter that address, this site comes up.
???
Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
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Joined: Feb 2011
Posts: 1,023 Likes: 5
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And, in Chrome, the link from AC>Help>ACUB does not work.
Gene Nallin MD solo family practice with one PA Cumberland, Md
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I suspect the link will be fixed in a new version.
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@Gene,
It works when it's cached. Sorry.
Bert
Pediatrics
Brewer, Maine
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Joined: Apr 2014
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We're in the process of moving our website and documentation so there may be some disruptions over the next couple days...i just updated the link for the release notes: http://achelp.amazingcharts.com/fil...ts/Version_10.0_Release_Notes_020718.pdfWorking on the self service portal today
Chris
Chris Conrad - Product Manager for Amazing Charts
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weird you guys just changed the address without telling us, emailing, etc. It was just suddenly gone. Thankfully I had Bert's address.
Chris
Living the Dream in Alaska
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whole thing is a crock...getting tired of AC doing things this way. glad the original dude got paid out big time i am sure by now! but seriously they changed the website, how to get help, everything else without telling hte practices!
i have no idea how many people are actually on this user board anymore!
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new link is achelp.amazingcharts.com/ub
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Yeah, the board has been really slow this year. I think people are losing the interest and fire that once was there
Chris
Living the Dream in Alaska
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0 members (),
64
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Key:
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