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#72283 01/16/2018 5:59 PM
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Dru Offline OP
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What is the best way to manage labs and diagnostics in AC. How does one incorporate the results into the note? I don't see where the results can be attached. It appears the only way is to type in the labs and diagnostics into the note if you want to document the results, which is way too much work. This be especially true since you can't keep imported items and notes open at the same time. Your forced to go between imported items and note, while you try to type in results of studies. With Soapware there was a section on the virtual chart call interventions and as things came in you could quickly document specialist seen, hospitalizations, procedures, labs and ect. so when patient came in the data in interventions section could easily be copied and pasted into the note. Also it allowed you to run a tally of everything patient has done all kept in one area very visible. This allowed you at a glance to know what the patient has done and thus what was due. Any advice is well appreciated

Dru

Dru #72303 01/17/2018 10:50 PM
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Dru,

Welcome, and sorry to hear about SOAPware, I had no idea the software is set to sunset after February 28.

You will get a lot of different answers to your questions, but I will start from the top of your post and work my way down.

I think the best way to manage labs and diagnostics is to utilize an application called Updox, a cloud based solution that plays very well with AC. My nurse manages e-faxing with Updox with all of the incoming outside labs(labs not imported directly into AC like Quest or PAML) hospital notes, xrays, mammo's and paps. I can't remember the last time she used a fax machine, but Updox is fantastic for managing the e-traffic in and out of the office making the old fax machine nonexistent, and furthermore the patient portal system with Updox works very well.

Your second question about incorporating results into the note, you answered. If you want to repeat all the results and dictate you can, but often I will just make a note of trends up and down. If I am sending my note to a consultant, I will have my nurse send a copy of the labs along with my note via Updox, so very easy to do. With INR's (we have a fingerstick device to get immediate results)I have my nurse enter the results in the flow sheet section by clicking onto summary tab. Then I can look at the graph of INR's and look at 7 years of data points to make a quick decision or show to the patient. With direct importing of labs from Quest or PAML every morning I do this task, then send a letter with the lab result to Updox inbox and have my nurse send to the patient portal 2-3 days before the visit so the patient can look at results before their appointment.

I have a dual monitored set up on my desktop, so that I can look at the Updox inbox I keep open all day long on my right screen and AC open on my left screen, so when I dictate a letter to the patient, I can see the lab result (or xray) in Updox so I can refer to it when I type the letter.

I am not sure if I helped or confused you, but let me know if you have further questions. I like the decision support tab, the yellow tab when the chart is open to keep track of vaccines, low dose CT screening for high risk patients, mammogram, etc. reminders to keep track of when things are due.



jimmie
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Dru #72307 01/18/2018 4:47 PM
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Originally Posted by Dru
What is the best way to manage labs and diagnostics in AC. How does one incorporate the results into the note? I don't see where the results can be attached. It appears the only way is to type in the labs and diagnostics into the note if you want to document the results, which is way too much work. This be especially true since you can't keep imported items and notes open at the same time. Your forced to go between imported items and note, while you try to type in results of studies. With Soapware there was a section on the virtual chart call interventions and as things came in you could quickly document specialist seen, hospitalizations, procedures, labs and ect. so when patient came in the data in interventions section could easily be copied and pasted into the note. Also it allowed you to run a tally of everything patient has done all kept in one area very visible. This allowed you at a glance to know what the patient has done and thus what was due. Any advice is well appreciated

Dru
If your imported items are PDF files (along with some other data files) you can open them inside of Acrobat (or other PDF reader) and have them open along with your AC window.

Greg

Dru #72326 01/20/2018 1:44 AM
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Quote
With Soapware there was a section on the virtual chart call interventions and as things came in you could quickly document specialist seen, hospitalizations, procedures, labs and ect. so when patient came in the data in interventions section could easily be copied and pasted into the note. Also it allowed you to run a tally of everything patient has done all kept in one area very visible. This allowed you at a glance to know what the patient has done...

I carry a laptop from exam room to exam room, and a desktop, well, on top of my desk. Between patients I sit at my desk with both screens side by side and tackle my inbox in AmazingCharts of interfaced labs and imaging reports, and my inbox in Updox of faxes from consultants and non-interfaced labs and imaging centers. I open the patient chart on my desktop, and the incoming communication on my laptop. For each incoming document, I create a File/Addendum/AppendToSignedNote to my last office visit note that looks something like this:

YYYYmMMdDD cardiologistSmith: changes in dx, changes in mgmt, f/u x wks
YYYYmMMdDD hgbA1c8.8 "[context: metformin1000bid Lantus20 before augmented]"
YYYYmMMdDD CXR2v 4cm mass RLL <copy and pasted from desktop report if interfaced>
YYYYmMMdDD colonoscopy giDrJones: several polypectomies
YYYYmMMdDD inpt.Hospital.XYZ: discharged new dx, changes in mgmt, whatever else

These might have been added one line at a time on five separate dates. Most of these are a single line, but if there is a lot of meat in the data it might be a paragraph. I only include what I think may impact my management at the next visit or thereafter.

Now when I next see the patient a week or 5 years later, a new note opens by default with the Plan containing that of the prior visit ready to be amended (or not). At the end of the Plan section is appended everything that has transpired since the last visit. I copy and paste it into whatever section of the new note I feel like, or delete it.
1.) I never have to look anywhere else for information. I never look up Imported Items during a visit. I never look anywhere else to see what has happened since last seen. Whatever I feel might be relevant for future notes I copy into the PMH field. Whatever I never want to see again gets deleted.
2.) I may not even keep the source document. I gave up long ago trashing my hard drive with megabytes of other providers records that take forever to backup. I refuse to be a librarian for specialists' medical records, or for that matter imaging reports from other providers. If I order lab or imaging, I store it, but consultants' dozen page notes almost never. If someone else got paid to produce the document rather than me, let them store it themselves. Occasionally if I sense a liability potential, I'll keep it myself. When insurers request all the patient's hospital records, I tell them they can ask the hospital, we don't have the resources to keep a duplicate copy of someone else's records.
3.) I do make an exception for other providers documents that earn my practice revenue - believe it or not, we sometimes get paid at the end of the year if we can fax someone the ophthalmologist's dilated diabetic retinal exam.
4.) I can validate the charting elements supporting a higher CPT E&M code if I have interval lab, imaging or review of outside records documented in my note (occasional level 5 after any serious ER or inpt encounter).
5.) I'll reconcile the med list as each document is received deleting meds stopped and adding any I think are likely still be in use whenever the patient might next be seen, so I don't have to recheck the source document, or tax forgetful patient's memory.

I tend to eventually move my one line document summaries into the PMH, and every few visits try to do some housecleaning. If I've ordered them by type (eg all the BMPs) then I can save the peaks and valleys [annotated for context of any decompensating events], and most recent, and delete all the rest. One day I hope someone comes up with a clever EMR that will sort the lines by data type and date, and parse out the no longer relevant lines - for now I try to do a little of that by hand every few visits.

And finally to any developers who haven't already read my Recommend Improvement pleas:
A.) It would be nice if AmazingCharts played nice with Windows and stayed in its own resized window so you could see another application window of data alongside AmazingCharts - alas, Amazing Charts has an ego and fills the screen no matter what.
B.) It would be a big plus to allow multiple windows within a patient chart to be displayed simultaneously - if I understand correctly this is the original poster's lament.
C.) The Original Poster's Soapware feature would be welcome enhancement - appending to the end of the prior note is a work around and the prior note can get ugly when it is sent on to a consultant later and has a dozen appended notations.

Quote
...and thus what was due.

I keep this in PMH toward then end. e.g.:
HCM:
YYYYmMMdDD mammo BIRADS1 negative

The next year's mammo result is appended to the prior note Plan, when patient is next seen it gets cut and pasted on top of the prior mammo result in PMH above. Alternately there is a way to do this in decision support, but it take more clicks, and can be a bit unweildy, and I tend to reserve that for just the IZ summary.

Hope that helps.



Mike
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Dru Offline OP
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Jimmie

Thanks for the info. I do have upbox and will look into expanding its function.
I have been using the confidential tab to park results, the way I had been doing in Soap Ware. The problem is that I can only do this when the patient come in, since nothing new added will keep unless I sign off which is something I only do when I have generated a new note.
Thanks again.

Dru

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Greg

Thanks for the info. I was not aware of that I will see if I can work that out.

Dru

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Mike
Thanks for describing your procedure. I think there are a couple bits I can use here especially with the attachment process. I know it is a bit much wanting AC to be SW. The fact is I need to learn how to navigate around the speed bumps that are inherent in AC as I would have had to do with any other EMR. That being said in shopping around I saw several EMR have the same set up where you can open up one tab at a time. In fact I believe SW started out that way. Then they did something different that took them to the next level, and that was they divided the page into two sections. Each section had it compliment of tabs that could be opened up in that section, also the tabs where not static but mobile allowing them to be rearrange accordingly. In my opinion that was a nifty item that will be greatly missed. But I have to move on and make this thing work so I greatly appreciate you guys taking the time to show me the ropes.

Dru


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