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Imported Items error
#69953 10/01/2016 1:34 PM
Joined: Jan 2015
Posts: 104
DoctorK Offline OP
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DoctorK
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Joined: Jan 2015
Posts: 104
For some patients, I repeatedly get this when trying to open their labs in Imported items. AC then shuts down.

[Linked Image from amazingcharts.com]

Dino
Rheumatology
New York
Re: Imported Items error
DoctorK #69968 10/04/2016 6:49 AM
Joined: Oct 2011
Posts: 310
Findlay, Ohio
todd Offline
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todd
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Findlay, Ohio
This started yesterday for us as well, very confusing. Version 9.2

Todd A. Leslie, D.O.
Re: Imported Items error
DoctorK #69969 10/04/2016 10:00 AM
Joined: Sep 2009
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Likes: 5
Reisterstown
JBS Offline
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JBS
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Have you reported this to AC? They are reporting no significant issues with 9.2....

Jon
GI
Baltimore

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Re: Imported Items error
DoctorK #69972 10/04/2016 12:40 PM
Joined: Jan 2016
Posts: 13
Nick@AC Offline
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Nick@AC
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Joined: Jan 2016
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Hello,

This should not be specific to version 9.2, but rather, this could be a issue with certain individual lab files. We can certainly take a look at this. If you contact out support team at (866)-382-5932, or access a live chat from www.amazingcharts.com, one of our technicians can see whats going on and take care of the issue.

Nick@AC

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