Imported Items error

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ryanjo
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Imported Items error #69953 10/01/2016 1:34 PM
Joined: Jan 2015 Posts: 104 DoctorK OP Member
OP DoctorK Member Joined: Jan 2015 Posts: 104	For some patients, I repeatedly get this when trying to open their labs in Imported items. AC then shuts down. Dino Rheumatology New York

Re: Imported Items error DoctorK #69968 10/04/2016 6:49 AM
Joined: Oct 2011 Posts: 310 Findlay, Ohio todd Member
todd Member Joined: Oct 2011 Posts: 310 Findlay, Ohio	This started yesterday for us as well, very confusing. Version 9.2 Todd A. Leslie, D.O.

Re: Imported Items error DoctorK #69969 10/04/2016 10:00 AM
Joined: Sep 2009 Posts: 2,986 Likes: 5 Reisterstown JBS Member
JBS Member Joined: Sep 2009 Posts: 2,986 Likes: 5 Reisterstown	Have you reported this to AC? They are reporting no significant issues with 9.2.... Jon GI Baltimore Reduce needless clicks!

Re: Imported Items error DoctorK #69972 10/04/2016 12:40 PM
Joined: Jan 2016 Posts: 13 Nick@AC Member
Nick@AC Member Joined: Jan 2016 Posts: 13	Hello, This should not be specific to version 9.2, but rather, this could be a issue with certain individual lab files. We can certainly take a look at this. If you contact out support team at (866)-382-5932, or access a live chat from www.amazingcharts.com, one of our technicians can see whats going on and take care of the issue. Nick@AC

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