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#68819 04/14/2016 10:05 AM
Joined: Feb 2013
Posts: 103
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We are having issues with Updox for at least a week or more. We keep being unable to log on, keeps saying incorrect password and the tech support said they were having problems. Worked yesterday, not today. Also we are not getting e-Rx requests faxed by CVS and Caremark and they claim they are sending refill requests but we aren't getting them. Updox says it's not their fault. I think AC needs a new vendor.


Lane Cook
Psychiatrist, Knoxville, TN
"Experience is NOT doing the same thing over and over"
Shrinkrap #68820 04/14/2016 12:39 PM
Joined: Jul 2010
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DOWNDOX,

What are you doing?????????????? We are having the password problems as well, I've had to reset the staff's passwords a few times already. Not good


Marty
Physician Assistant
Fullerton, CA
Shrinkrap #68941 04/25/2016 5:20 PM
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Appears to have been fixed.


Lane Cook
Psychiatrist, Knoxville, TN
"Experience is NOT doing the same thing over and over"

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