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Does anyone have any input about how to make the patient's preferred method of contact show up in the quick search screen? For example, if John Smith prefers we use his cell phone as his preferred MoC, other than putting the cell phone number in the Home number field, is there a way to override the system, as it where to have that populate? When I'm quick searching a patient, I don't want to have to open their whole chart in order to figure out which number they want me to call.
The last EMR I used was Prime Suite, a Needless Click Monster, but at least it actually used the function that was built in. Why have a Preferred Method of contact if it won't populate it? Or am I just being nit-picky?

Hi Trista,

What version are you on? I just checked version 8.2.4 and when you change the contact preference in the demographic section(home, cell, work), the number entered in that field will be on the patient list when you search that patients name.

Old version. 7.1.1. We've been on the fence about upgrading to Version 8 as we have a slow internet connection, which we are working on, so we didn't want to upgrade yet if our internet speeds can't accomodate quickly.
It may be time to light the fire, so to speak, about getting the upgrade. It seems as though a lot of the other little issues and complaints we have as a practice are addressed in the newer version.

Understood. The change with the preferred contact was implemented in V8. Just let us know when you are ready to upgrade and we can help you out.