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#64619
03/10/2015 5:58 PM
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Joined: Aug 2010
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Hi , my laptop crashed and I had to buy a new one. How can I load the amazing charts program version 5 or 6 (not sure which one, I'm not at office) on to the laptop. Its not the server just what I use in my treatment room or at my desk.This happened once before and I.m sure how I fixed it. Thanks anyone
Susan
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Joined: Sep 2003
Posts: 12,899 Likes: 34
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When you know the exact version you are running, use that installer to install AC. Simply install as you would any program. When it finishes installing and you first run it (generally it wants you to right click on it and "Run as Administrator" the first time -- although you may not have to), it will ask you where the main database is. Just browse to the server.
It will ask you when you install it, if this will be the main database or not, and you should indicate no.
If you do not have the installer (you should try to always keep the installer and database tuner for every version you install), just post back. One of us will have it. I have most of them.
Bert
Pediatrics
Brewer, Maine
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Joined: Aug 2010
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Thanks Bert I will find out the version and post again for the installer
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Hi again, I found the version : It is 5.0.29
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Joined: Sep 2003
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I have most of the 5s. I have v5.0.28. I didn't think they had two that close. Maybe I named it incorrectly. It has been a while since I have been on the version 5s.
Bert
Pediatrics
Brewer, Maine
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If no one else has it, I know I have seen it on one my old backup volumes.
Just send me a PM, or post here.
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Joined: Feb 2011
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I have a CD of v5.0.29, dated 8/31/2010.
I can mail it to you, or perhaps one of the gurus can suggest a way to transfer it online.
Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
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Gene,
I'll reach out and help you get it out there.
Susan asked I dig it up, but helping you will be faster.
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Joined: Feb 2011
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Hi Susan,
If you still need this, send me a PM.
I uploaded it to Cubby (per Indy's suggestion) and I can let you access it.
Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
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Gene,
Got it last night, we just have our hands full with broke stuff this morning. Can Move it/Share it now.
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Joined: Dec 2008
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Send the file via dropbox. I have been sharing radiology images with specialists via dropbox (with patient permission of course). works well.
Radley Griffin, MD
Griffin Concierge Medical
Tampa, FL
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Hi all, yes I still would love to get to the version for 5.0.29 . It would be good for awhile at least until I have to upgrade to the new version in May for ICD10
So how do I do This????
Susan
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Joined: Feb 2011
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Hi Susan,
If Indy has not responded already, send me a private message with your email address. I can then add that to Cubby, and they will send you an email to let you download v5.0.29.
Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
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Hi all, yes I still would love to get to the version for 5.0.29 . It would be good for awhile at least until I have to upgrade to the new version in May for ICD10
So how do I do This????
Susan Susan, Check your Private Messages, I sent you a download link a few days ago. 
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Joined: Jun 2009
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Hi Susan,
If Indy has not responded already, send me a private message with your email address. I can then add that to Cubby, and they will send you an email to let you download v5.0.29.
Gene Gene, Thank you for providing the file, I created a link for Susan, and I heard back from her that she is back in business - happy ending. 
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