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PMP
by Bert - 02/27/2025 1:22 PM
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Posts: 52
Joined: July 2021
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#63850
12/26/2014 11:19 AM
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Joined: May 2012
Posts: 340 Likes: 7
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OP
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Joined: May 2012
Posts: 340 Likes: 7 |
I wanted to make everyone aware that we are experiencing issues with Updox/Patient Portal this morning. We have made Updox aware of the issue and are working with them to resolve this as quickly as we can.
Thank you for your patience.
Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".
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Joined: May 2009
Posts: 199 Likes: 1
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Joined: May 2009
Posts: 199 Likes: 1 |
Updox is working by itself, as a java version. But there is no integration through "Secure button" and I can not send summaries either way. I am at exactly 50%. If it is not resolved by Monday, with my full schedule I am afraid I will drop below 50%. WTF!
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Joined: Jan 2012
Posts: 60
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Joined: Jan 2012
Posts: 60 |
Just to update everyone, we did work with Amazing Charts staff this morning and we were able to determine that there is an issue on the Amazing Charts side with an expired SSL certificate. AC tech staff are working on resolving the issue and will update this post when everything has been resolved.
Tobin (at Updox) Please use the official Updox Support email support@updox.com for time-sensitive/important bugs or issues, I do not check these forums every day.
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Joined: Apr 2014
Posts: 178
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Joined: Apr 2014
Posts: 178 |
The Updox Patient Portal issue has been resolved and was due to certification issue within the Amazing Charts domain and unrelated to any Updox services. We apologize for any inconvenience this may has caused today.
Chris
Chris Conrad - Product Manager for Amazing Charts
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