Hi. I researched Phreesia for our office. I didn't choose it for our office. From what we learned it seemed it would be a good tool for optimizing the front office. But we use a different software for practice management than AmazingCharts EMR. Phreesia didn't interface with our practice management software so for our office we anticipated there would still be some level of redundant entry and we weren't willing to change our practice management software. Overall, we felt our front office was doing a good enough job.
For our office, we thought the bigger fish to fry was how to optimize care management in the back office and optimize compliant documentation to reflect the complexity of conditions and services we provide to support better coding and billing. We also wanted a product that would help us get through our documentation quicker. I don't know about you, but I was getting frustrated with remotely logging in to my office nightly to finish charting the day's encounters.
We couldn't quite find an ideal solution so a couple of us physicians got together and developed one. We have been working on it for two years now; our patients have been tremendously interested and supportive. We have been piloting it in our offices in Chicago and St. Louis and have recently launched it for public use. Our product is a web-based service called MyPHTS (
www.myphts.com). In a nutshell, MyPHTS facilitates patient centered care and compliant documentation for annual wellness exams, chronic health conditions, preventive health screening, urgent conditions, patient education, health risks screening and lifestyle modification counseling to reduce health risks, care plans, and assessing barriers to achieving care goals. We are offering MyPHTS for a free 30 day trial followed by a subscription fee of $49.99 per provider per month.
Karen, your question was an opportunity to share about how we decided to get off the sidelines and build our own healing. My opinion is offered sincerely. For us, the decision tree was figuring out what we needed a solution for the most: administrative front office or patient care with optimization of documentation of services provided in order to be able to bill better. Personally, I've looking at all the chatter on Meaningless Use. There has been a lot of back and forth on the AC user board about whether or not to attest because of the diminishing amount of "bonus", the confusion that has been stirred up about the process, and the technology challenges. As physicians, we shouldn't be lulled into not at least attempting to figure out the path of least resistance to attestation this year. Because the biteback from the government is going to be in the "payment adjustments". Their argument during the biteback will evidently be, "we gave you all several different options for attesting depending on your situation or circumstance with your technology." Our office's strategy is to decrease reliance on "bonus handout" and capture all the potential we are leaving on the table from the work/services being offered to patient now as well as look to technology enablers for capturing new services.
I've been with AC since August 2010. I've looked around, and I still strongly believe AC's greatest strength is that it was conceived by a practicing physician. It's hard to get it if you are not in it; MyPHTS was developed by us that are in it. Anyhow, I'll try not to be so longwinded next time. I'd appreciate your checking us out. We would welcome your feedback.
Thanks.
Kike
