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New Blog http://luthratech.com/blog #57663 10/26/2013 3:34 PM
Joined: Apr 2011 Posts: 2,316 Likes: 2 California Sandeep OP G Member
OP Sandeep G Member Joined: Apr 2011 Posts: 2,316 Likes: 2 California	Just wanted to let you guys know I started a blog at http://luthratech.com/blog Posts: January 2014: Common RAID Levels in Small Business 2013 - Archived Posts: 2 Simple Firefox Add-ons to Improve Your Browsing Experience Replace Adobe Reader with Foxit Reader Microsoft Security Essentials with Amazing Charts Clearing Old Backups from Amazing Charts Let me know what special topics to cover on the blog. You can also find the guides at (like Networking Fundamentals) http://luthratech.com/guides Requested Topic List: LAN Ports vs WAN Ports (LAN vs WAN) - Bert Multiple Monitors/Window Positions - Jon/JBS Remote Access Methods LMI/RDP/etc. - Many Sandeep's Topic List: Tracked Data Tutorial Hardware Accleration Automatic Defrag setup MSE Exception for AC Firefox with IE Tab UNC Paths Practice Documents Change Default Viewer LAN Chat for Practice Hyper V Backup Full Server* Server 2012 CALs Inclusion Hyper V Backup (CMD Line) Encryption methods Fax Servers Scanner Choices Clearing Old Messages (AC) Clean Up Fax Console SSD vs HDD (Desktops) Servers SSD SSD Recommendations Processor Recommendations Remote Printing Multiple Offices When is RD APPs appropriate Benefits of Terminal Server/RD Licenses Hyper V Manager Walkthrough Restoration Procedure AC Sandeep Luthra \| LTMedical.net 2023 Practice Systems now available

Re: New Blog http://luthratech.com/blog Sandeep #57664 10/26/2013 5:19 PM
Joined: Sep 2003 Posts: 12,871 Likes: 33 Maine Bert Member
Bert Member Joined: Sep 2003 Posts: 12,871 Likes: 33 Maine	This one isn't as easy as it seems especially when you are using modem to router to WAP from the router, etc.: When to use the WAN port and when to use the LAN port. Again, WAN is wide area network so seems straightforward. Let me know, Sandeep, if this would be a good topic or I am just dumb. Bert Pediatrics Brewer, Maine

Re: New Blog http://luthratech.com/blog Sandeep #57665 10/26/2013 5:36 PM
Joined: Apr 2011 Posts: 2,316 Likes: 2 California Sandeep OP G Member
OP Sandeep G Member Joined: Apr 2011 Posts: 2,316 Likes: 2 California	Good topics. I will keep a list in the first post. Sandeep Luthra \| LTMedical.net 2023 Practice Systems now available

Re: New Blog http://luthratech.com/blog Sandeep #57666 10/26/2013 5:37 PM
Joined: Sep 2003 Posts: 12,871 Likes: 33 Maine Bert Member
Bert Member Joined: Sep 2003 Posts: 12,871 Likes: 33 Maine	Thanks Sandeep. Bert Pediatrics Brewer, Maine

Re: New Blog http://luthratech.com/blog Sandeep #59673 01/08/2014 10:09 PM
Joined: Mar 2008 Posts: 206 Scott Member
Scott Member Joined: Mar 2008 Posts: 206	do you still have your recommended hardware guide for AC server/clients? Do you keep it up to date?

Re: New Blog http://luthratech.com/blog Sandeep #59675 01/09/2014 1:53 AM
Joined: Apr 2011 Posts: 2,316 Likes: 2 California Sandeep OP G Member
OP Sandeep G Member Joined: Apr 2011 Posts: 2,316 Likes: 2 California	Yes, the recommended builds are in the Luthra Tech - Store. If you click a specific model, you can see the exact hardware used in each build. Sandeep Luthra \| LTMedical.net 2023 Practice Systems now available

Re: New Blog http://luthratech.com/blog Sandeep #59679 01/09/2014 3:48 AM
Joined: Apr 2011 Posts: 2,316 Likes: 2 California Sandeep OP G Member
OP Sandeep G Member Joined: Apr 2011 Posts: 2,316 Likes: 2 California	Updated Posts 1/8/2014 I am giving Sandeep the Mighty Mouse service award. This award is given to a user who provides extreme service and help to all users. Sandeep Luthra \| LTMedical.net 2023 Practice Systems now available

Re: New Blog http://luthratech.com/blog Sandeep #59780 01/09/2014 11:13 AM
Joined: Aug 2012 Posts: 395 GoBruins Member
GoBruins Member Joined: Aug 2012 Posts: 395	Good stuff, Sandeep. Gianni

Re: New Blog http://luthratech.com/blog Sandeep #59799 01/09/2014 8:38 PM
Joined: Apr 2011 Posts: 2,316 Likes: 2 California Sandeep OP G Member
OP Sandeep G Member Joined: Apr 2011 Posts: 2,316 Likes: 2 California	Thanks guys. Woot! Mighty Mouse Award Sandeep Luthra \| LTMedical.net 2023 Practice Systems now available

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Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.

koby: yes what a combo new crop and AC reliable as Amazon......NOT

Mnemonic: A lot of fake stuff on Amazon, Just saying.

koby: but they take it back....NewCrops fixed

Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.

AmazingDave: 10/14. Multiple eRx failures. Anyone else?

JBS: eRx not working for us this morning 10/15 630am Eastern

JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so

beagle: updox is downdox again, 10/15

JBS: updox back up... now if we can just reach Ac to restore eRx

DocMark: eRx is up for us but slow, unworkable

BrotherJon: eRx issue for many. New Crop and AC working on it.

ChrisFNP: yep, refills have crashed twice today

Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically

ChrisFNP: Any updates fr us in the CST area?

ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?

ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.

eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?

Pinky: Yes. Prescriptions aren't going through.

beagle: anyone contact ac and get eta fix?

AMCS: Same

AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.

Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it

Pinky: It is working now. 1pm EST. 11/11/24.

Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.

tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.

tcosta: It almost never used to happen and now it's constant.

tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.

Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.

Bert: Can anyone tell me where the post is from AIDevelopment

ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST

Reena: eprescribing has not worked for me all day

awcenter: Anyone having problems with escribe this morning

ChrisFNP: 12/16 very slow escribe but working

ChrisFNP: I think escribe is already on Holiday 12/20

beagle: Alas, random escribe slow downs unfortunately par.

DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24

ChrisFNP: can't validate for controlled

DRMO: AC support did a remote assist. problem fixed. TY

ChrisFNP: MIne corrected about 2 cst

Headcase: I cannot Rx Fioricet last few days, put in support ticket....

Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...

Bert: This sucks

ChrisFNP: A/C meeting today at NOON EST

ChrisFNP: Meeting is 2/26/2025 should have an email with the invite

koby: does it matter if NewCrap is worse on a Friday than a Monday?

ChrisFNP: nope, both are busy for me

lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks

ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?

ChrisFNP: AC meeting today if anyone is interested, 3/19