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Jeff_S Offline OP
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I've been using AC meaningfully for 3 mos now, planning to submit MU attestation by year's end. For grins, I ran the MU wizard to see how well I'm doing, and flunked dismally on the Core 3 (Prob List) measure, although I've diligently listed Problems for all pt's seen. (I do so from the Most Recent Encounter (MRE) screen.) Running the problem down, I find that on ~90% of patients charts, though they have Problems listed on the MRE screen, if I look on the Summary page, they've all been termed inactive, resolved, with a date of 12/30/1899 (!) so the MU Wiz says there's no Problem list. What gives? Why are the Problems I add defaulting to inactive/resolved, and what's with that crazy date? Is there any global way to fix this, or must I manually re-enter all my Problems? Obviously I can't use the MU Wiz to attest until I've resolved this.
Help!!

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Hi Jeff.

I have never seen this issue in Amazing Charts before. It sounds like the data might have got corrupted. We should be able to see exactly what happened and help you fix this. Could you please email me a good contact number to get you at so we can get this issue resolved quickly for you. My email is mdabeck@amazingcharts.com.


Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".

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