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AC 12.4
by JamesNT - 12/17/2025 6:41 PM
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Citrix
by Enio - 12/10/2025 12:32 PM
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Posts: 679
Joined: February 2011
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#47828
08/13/2012 2:43 PM
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Joined: Jul 2009
Posts: 16
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OP
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Joined: Jul 2009
Posts: 16 |
Updated to 6.3.3 last week and noticing that frequently when i want to print an order for a referral it is not printing the information. I've added docs through the quick add feature over the past few years. I check the box as i always had and whether or not i write comments in the comments box next to it, i print and there is nothing in the "requested studies" section of the rx. I can still add and save it and it looks normal in the plan of my note, but i cant print this information. Anyone else seeing this?
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Joined: Mar 2005
Posts: 241
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Joined: Mar 2005
Posts: 241 |
Yes, I have same problem.
Tech support verified it as a known problem.
Work around is to use the "other" order and print it from there.
Also if you "link" to Rolodex it seems to work for those referrals in the Rolodex.
Greg
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Joined: Sep 2011
Posts: 65
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Joined: Sep 2011
Posts: 65 |
Agree with Greg 100%. I talked with tech support guys about this a few weeks ago right after 6.3.3 was released. It seems to do just fine if you have your consultants in the practice rolodex - I didn't have anyone in there... I was told it was a known bug with 6.3.3 Use the "other" tab which is a PITA but it works.
Slater
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