Home Forums Discussions Problems where to enter copay/coinsurance from EOB

Hi!

Is there a place to post a copay for that visit? Also, how do you know the running balance when the patient comes in next time like how much insurance company paid, and how much does the patient owe? Once you receive an EOB, is there a place to post all these?

Thanks

We are just getting started with AC, but from my research AC does not yet have Practice Management capabilities. It is for the EHR only. I have been told that Practice Management should be included by year end

Well, while AC does not have a PM yet, you can put payments in the billing area. Go to billing menu and pull bills by date. Then add the payment.

The downside is that AC itself states this may not reliable. The upside is that it may be in place when V7 comes to pass (it's GOT to be before ACUC).

Another option would be to tie AC to a PM system and do this.

for the EOB's, we scan them in and save them under Imported Items, Non Medical Info

We have a template in "Addendums" which is a receipt for co-pays. We record them there.

Until AC gets a PM, we put what the pts copay is in the yellow "pop-up" box on the demographics page. It will then pop up on the bottom left hand corner when you click on the pts name, before pulling the chart.