Sanjeev,
I have been using X-Link as an interface between AC and Lytec for about 2 years. Overall, I have been using X-Link for about 6 years, previously with Praxis and Lytec 2006. Demographics are put into Lytec only, then imported into AC with a shift f12. The girls in my office keep up with this without any problems. I then create a superbill with desired cpt code in AC and it is imported into Lytec with the first 4 icd-9 codes automatically. Although not flawless, it works well most of the time. My biller will review all of the charges before submitting them, cleaning up some minor things like POS (I have multiple clinics that I go to), then submit. I currently have x-link installed on an XP machine that is pushing the limits, occasionally causing some problems, but use this machine only for X -link (retired workstation). Customer service has been good the few times I've had to deal with them. I did not purchase their service contract so I have to sign a credit card agreement for each call and they bill me in 15 min increments. I then watch what they do and can fix most things on my own now. I belIeve I paid around $700 when I first purchased in 2006 but minor updates to AC and Lytec do not require an x-link update. Is it worth it? Yes, IMO. Is it flawless? No, but is anything? I hope this helps.
