**Resolved** Sure Scripts Is Having Intermittent Connectivity Issues

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by serene - 08/31/2026 11:40 AM

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by Mnemonic - 08/26/2026 1:11 PM

Bill
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Resolved Sure Scripts Is Having Intermittent Connectivity Issues #43072 04/02/2012 1:27 PM
Joined: Nov 2011 Posts: 50 Craig@AC OP Member
OP Craig@AC Member Joined: Nov 2011 Posts: 50	Hello, We have been notified by Surescripts they are currently experiencing intermittent connectivity issues and this is impacting all messages transmitted on the network including: ?Prescription Benefit ?Prescription Routing to Mail Order Pharmacies ?Prescription Routing to VA network Mail Order Pharmacies Prescription Benefit, Medication History and Prescription Routing to Mail Order Pharmacies are successfully processing at this time, however, may experience transmission delays due to the connectivity issue. Surescripts engineers are currently working to resolve this issue and Surescripts will provide an update at 3:00pm ET if the issue has not been resolved. ___________________________________ We are very sorry for the inconvenience and will notify you as soon was we have an update to the issue. Thank you for your continued support, Craig@AC

Re: Sure Scripts Is Having Intermittent Connectivity Issues Craig@AC #43082 04/02/2012 3:02 PM
Joined: Nov 2011 Posts: 50 Craig@AC OP Member
OP Craig@AC Member Joined: Nov 2011 Posts: 50	Hello, We have been notified by Surescripts, their network engineers have resolved the issue. Prescription Benefit, Medication History and Prescription Routing to Mail Order Pharmacies are successfully processing at this time. Thank you for your continued support, Craig@AC

Re: Sure Scripts Is Having Intermittent Connectivity Issues Craig@AC #43085 04/02/2012 6:11 PM
Joined: Mar 2010 Posts: 248 NJ SOLODOCMOM Member
SOLODOCMOM Member Joined: Mar 2010 Posts: 248 NJ	My AETNA RX has not worked on over a month, maybe 2 months. Any news on that? Catherine FP NJ

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