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The Dr. reports this worked in 6.0.10 but is not working now in 6.1.2. She is trying to refill

BACTRIM PEDIATRIC SUSPENSION 200 SMX; 40 TMPMG/5ML

and the error is:

Invalid external override drug. Scheduled drugs must be printed and wet signed. Schedule 3-5 drugs may then be faxed. If you believe this drug is not a controlled subsance, please return to the Write Scripts screen and codify the medication...

We tried codify but that just gives two choices:
Bactrim DS oral tablet
Bactrim oral tablet

The codify window seems to let you pick a predifed string or type in our own, but typing in her own just gives the error "no drug selected".

We have not been ePrescribing that long so maybe this is a remedial eRX error? But again she said it's now with 6.1.2 and showed me in the history where she refilled this medicine just a few weeks ago.

Thanks for any ideas.

I found septra oral suspension

Philip,

I don't know about your version, but I have had no issue with any of the version 6's. I can't imagine SureScripts would have it on one computer but not another.

What you are looking for is Bactrim Pediatric Oral Suspension.

That should already be codified. FYI: When you try to codifiy if the medication is not there, you can't type one in.

One issue - if you have a codified med like the following:

Medicine A - 100/5 ml and you send it on Monday, Tuesday you decide you want it to send again and go to the same patient and hit refill. If Monday night Surescrips updated their list to be Medication A - 100/5 cc and you just represcribe it then it will look codified on the left side of the scrip writer and when you hit prescribe it will look in italics as not codified. You will not be able to go into the left scrip writer and recodify it and will have to do it again as new scrip and delete the old.

Just an observation.

under Bactrim I only get 2 choices as well. running 6.1.2 yesterday I just had to call the pharmacy to makes sure they still made it...when I didnt see it on the AC rx choices...

AC Support said it was something wrong on their end and they would be updating the list, not sure when.

That does not work for me in 6.1.2.

I usually use Septra or "trimeth" will bring up sulfamethoxazole-trimethoprim (too many sulfa drugs, easier to find under trimeth)

I would call SureScripts then. Doesn't matter the version. I use 6.12 as well.