Most Recent Posts
Search for never seen patients
by Bert - 06/07/2025 12:47 PM
How to get in touch with tech support
by ChrisFNP - 06/04/2025 10:33 AM
AC Version 12.3
by ChrisFNP - 06/03/2025 2:29 PM
Artificial Intelligence
by imcffp - 06/03/2025 4:46 AM
Version 12.3 release notes
by imcffp - 05/21/2025 1:19 PM
Eligibility Failures - ACPM
by tcosta - 05/19/2025 3:16 PM
Member Spotlight
ryanjo
ryanjo
Central Florida
Posts: 2,084
Joined: November 2006
Newest Members
It's me, Paradise Family, MedCode, MZ Medical Billi, girlfromwebpage
4,593 Registered Users
Previous Thread
Next Thread
Print Thread
Rate Thread
#40751 02/06/2012 12:44 PM
Joined: Jul 2010
Posts: 44
Member
OP Offline
Member
Joined: Jul 2010
Posts: 44
We have noticed since upgrading from version 5 into verison 6.0, when an rx would print, a blank page comes out then the actual script. I have checked over and over the "twips" in the admin of AC. I can get this fixed. We have upgrade to verison 6.1.2 and this is STILL happening. Is this happening to anyone else? We are located in NJ so we have the RX default set up for NJ.

Ruth

Joined: Apr 2012
Posts: 5
Member
Offline
Member
Joined: Apr 2012
Posts: 5
I am having the same problem. Did you find a solution yet? I am a new AC user - started using end of April. One of the minor ongoing irritations but have found AC MUCH less irritating than any other EMR I ahve used :-)


David
Internal Medicine
Stamford, CT
Joined: Sep 2003
Posts: 12,877
Likes: 34
Member
Offline
Member
Joined: Sep 2003
Posts: 12,877
Likes: 34
Are you printing to a regular laser printer or to the Star printer? TSP


Bert
Pediatrics
Brewer, Maine

Joined: Apr 2012
Posts: 5
Member
Offline
Member
Joined: Apr 2012
Posts: 5
Sorry slow to reply. Printing to a Star 800 connected with USB. Originally connected to xp machine, upgraded this week to Windows 7 (as it was buggy and needed to redo anyway). same behavior. Star works fine except when printing rx from AC in which case it kicks out a blank then prints rx. Checked set up and all configs match what has prev been discussed in forums


David
Internal Medicine
Stamford, CT
Joined: Nov 2006
Posts: 2,084
Member
Offline
Member
Joined: Nov 2006
Posts: 2,084
I have several Star TSP800s also, not having this problem. I am using Layout type "Format 2" with -50 twips for "Nudge script down or up". Did you try printing with different Layout types?


John
Internal Medicine
Joined: Apr 2012
Posts: 5
Member
Offline
Member
Joined: Apr 2012
Posts: 5
Yes I have but will try again. Alignment has not been a problem so have not needed to add any twips. I'll throw on 50 and see what happens. Will post after..


David
Internal Medicine
Stamford, CT

Moderated by  ChrisFNP, DocGene, JBS, Wendell365 

Link Copied to Clipboard
ShoutChat
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Who's Online Now
0 members (), 58 guests, and 43 robots.
Key: Admin, Global Mod, Mod
Top Posters(30 Days)
imcffp 5
Bert 3
tcosta 2
Top Posters
Bert 12,877
JBS 2,986
Wendell365 2,366
Sandeep 2,316
ryanjo 2,084
Leslie 2,002
Wayne 1,889
This board is dedicated to the memory of Michael "Indy" Astleford. February 6, 1961 -- April 16, 2019




SiteLock
Powered by UBB.threads™ PHP Forum Software 7.7.5