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#38123 11/21/2011 10:09 AM
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mkweiss Offline OP
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one of my PAs experienced bug whereby social history was somehow duplicated multiple times, this happened to the extent that there was no more space for the rest of the note and it did not save, simply truncated. I am not sure of the exact length that a progress note can be, but we have exceeded it! Big, big problem, not sure what to do, we have just reported it to Amazing Charts through the bug system.

mkweiss #38132 11/21/2011 11:46 AM
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Never seen this before, you should ping tech support.


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
mkweiss #38138 11/21/2011 1:46 PM
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Stuck keyboard, maybe cntrl-V?


David Grauman MD
Department of Medicine
Commonwealth Health Center
Saipan, Northern Mariana Islands
mkweiss #38145 11/21/2011 4:01 PM
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mkweiss Offline OP
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If it is stuck keyboard, why is it only happening in social history. I can live with the extra-Redundant data, but the note was truncated, There is a limit to the number of characters apparently in the note.

mkweiss #38146 11/21/2011 4:24 PM
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I wasn't sure it it was just on one note or a recurring problem when I suggested the keyboard. Please post what you find out.


David Grauman MD
Department of Medicine
Commonwealth Health Center
Saipan, Northern Mariana Islands
mkweiss #38161 11/21/2011 7:36 PM
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I also have the same problem - had a 4 page note with multiple duplications of the social hx. I just worked with tech support - it is a bug with time stamps and how many times the chart is forwarded. The number of forwards (desk to nurse to doctor) seems to determine how many repetitions there are. For now the solution is to turn off the time stamp.
Nate R.


Nate Ratnasamy, Inf Diseases
Findlay, OH

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