Home Forums Discussions General Discussion updox vs internal faxing with microsoft

In the process of getting set up with AC I am wondering if it is worth trying the 15 day trial with updox to fax office notes to other providers, faxing prescriptions, orders etc. vs just using the internal microsoft fax capability. Is updox worth the 35 dollars a month for this feature?

There are lots of strings on here re Updox. I would search them. It is an excellent program and is constantly improving. One word of caution: the $35 only gets you one user and 500 fax pages total coming and going. If you want others to use it the cost goes up. 500 fax pages is not very many. I am a one doctor office and send/receive over 2000 pages per month.

I use microsoft and brother (MFC printer) to fax out and have ATT um system to receive faxes. This works well. ATT UM is part of our answering and has no additional cost.

Bill, I believe the $35 plan you describe is actually for 3 users. You can minimize your costs by converting incoming faxes to emails. This extra step has kept us right near the $35 figure, despite receiving well over a thousand faxes a month.
Additional users are $10 a month additional, but we also have users share a common sign-in (they just can't be on at the same time).

Jon -- Please.

Does it slow you down or speed you up to convert faxes to emails?
How do you attach an email to the patient chart in AC?

We get faxed prescriptions from pharmacies that don't do ERX, and I mark them up in AC, fax them back to the pharmacy and attach them to the chart in one step.

Same with Home Health, nursing homes, etc.

Is the email process similar?

Thanks

Tom Duncan

Tom,

I still use the ERx module to send scrips even to pharmacies in your town that do not use them - after you mark a fax do you also update ac scrip writer or not worry about accuracy of refills, etc? I get lots of faxes and just shred them after filling in chart.

For the last 5 years, my practice has used Onebox for incoming phone and faxes. All incoming faxes arrive as pdf files. So they are really easy to save in an AC chart -- often without ever printing.

Until a few months ago, we had 2 Brother multifunction printers. But both they and the native MS fax software were never easy to use and didn't seem to work at all in some situations. We often had to print then fax the paper.

3 months ago, replaced these with Canon pixma 870s (were <$100@Costco). The included software is fabulous! Now we hardly ever print first. When we want to fax, we select the Canon fax printer, and it dials and sends every time. No monthly fee!

thanks for your responses. jimmie

Tom,
We have an inexpensive program called Fax Talk installed on the computer where faxes are received. It is set to take the incoming faxes (which are .tiff files) and converts them to emails. This may sound complex but it really is not. After the initial set up, it all happens automatically. When you open the Updox interface, you see emails and faxes and they look the same. In other words, there is no additional time or effort as compared to a fax. You can edit them, etc. just like you do with a regular fax.