|
Posts: 12,899
Joined: September 2003
|
|
#36736
10/20/2011 11:20 AM
|
Joined: Feb 2011
Posts: 1,023 Likes: 5
Member
|
OP
Member
Joined: Feb 2011
Posts: 1,023 Likes: 5 |
Hi all,
This probably has nothing to do with anything.
For about the last 3 years, everytime we install a new version of AC, and go thru Windows updates, MSXML 4.0 SP2 (KB954430) wants to update endlessly. This is installed, but Windows Update does not know that it is installed, and wants to keep reinstalling it.
We have found that deleting this through "Add and remove programs", then running Windows Update, will reinstall this and satisfy Windows Update that it is reinstalled.
Then WU will reinstall another similar update (??KB973688).
Anyone else have this? Can this have any connection to any speed issues?
Thanks. Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
|
|
|
|
|
Joined: Sep 2009
Posts: 2,991 Likes: 5
Member
|
|
Member
Joined: Sep 2009
Posts: 2,991 Likes: 5 |
Gene, This is an old problem, with plenty to read about here. I don't know that there has been any resolution (or word from AC as to how they see it). It predates V6 so I doubt that it is related to recently noted slowing issues. But what do I know.
Jon
GI
Baltimore
Reduce needless clicks!
|
|
|
|
|
Joined: Feb 2011
Posts: 1,023 Likes: 5
Member
|
|
OP
Member
Joined: Feb 2011
Posts: 1,023 Likes: 5 |
Hi Jon, thanks for the link. I had searched and found nothing- not sure why.
Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
|
|
|
|
|
Joined: Feb 2011
Posts: 1,023 Likes: 5
Member
|
|
OP
Member
Joined: Feb 2011
Posts: 1,023 Likes: 5 |
Point of information:
Searching for 954430 does not find this
Searching for *954430 does not find this
Searching for KB954430 does.
Aren't we picky?
Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
|
|
|
|
|
Joined: Nov 2006
Posts: 2,084
Member
|
|
Member
Joined: Nov 2006
Posts: 2,084 |
With apologies to Bert, I quote: To work around this problem, manually install the security update from the Microsoft Download Center, and then click Ignore when the error message is displayed. To confirm that the installation was successful, verify that the version of the Msxml4.dll file in the %SystemRoot%\System32 folder is 4.20.9870.0. Detailed instructions and links are here .
John
Internal Medicine
|
|
|
|
|
Joined: Feb 2011
Posts: 1,023 Likes: 5
Member
|
|
OP
Member
Joined: Feb 2011
Posts: 1,023 Likes: 5 |
Hi John,
Thanks for the reply. But the link seems dead.
2 questions:
If there is a problem with KB954430, does it effect anything? We just had the nusiance of Windows Update always calling for the update.
If we jump thru all the Microsoft hoops and use their fix, will the problem recur with the next AC update?
Just deleting KB954430 and running WU is fairly quck and painless.
Thanks. Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
|
|
|
|
|
Joined: Nov 2006
Posts: 2,084
Member
|
|
Member
Joined: Nov 2006
Posts: 2,084 |
Try again. The link works for me. Otherwise you can enter:
http://
answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/updates-failed-in-windows-7-kb954430-and-kb973688/ccdcd5fe-ea6a-4481-a8c6-e75e4a5f2874
I just ignore the WU request to update. I have noticed any (new) problems with AC.
John
Internal Medicine
|
|
|
|
|
Joined: Feb 2011
Posts: 1,023 Likes: 5
Member
|
|
OP
Member
Joined: Feb 2011
Posts: 1,023 Likes: 5 |
Hi John,
The link works now. It did not work earlier.
In another thread Bert suggested that I had angered the eRx gods. (I'm not quoting so I do not anger Bert.) I think I did even worse, I must have angered the computer gods. They are taunting me......
Thanks. Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
|
|
|
|
|
Joined: Oct 2010
Posts: 64
Member
|
|
Member
Joined: Oct 2010
Posts: 64 |
Gene,
Great to know I wasn't the only one with that issue! But did you say you uninstalled it and you are still having issues with AC?
Last edited by DoctorNiko; 10/20/2011 9:55 PM.
Dr. Niko
Solo Internist
Buffalo, NY
|
|
|
|
|
Joined: Sep 2009
Posts: 2,991 Likes: 5
Member
|
|
Member
Joined: Sep 2009
Posts: 2,991 Likes: 5 |
I'm not quoting so I do not anger Bert With apologies to Bert, I quote: Do we have to apologize to Bert every time we quote now? Sorry, Bert. Twice.
Jon
GI
Baltimore
Reduce needless clicks!
|
|
|
|
|
Joined: Feb 2011
Posts: 1,023 Likes: 5
Member
|
|
OP
Member
Joined: Feb 2011
Posts: 1,023 Likes: 5 |
Hi Jon,
I think Bert has special connections with the computer gods. Not certain about the eRx gods. Either way, I would not want to rile him up!
Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
|
|
|
|
|
Joined: Feb 2011
Posts: 1,023 Likes: 5
Member
|
|
OP
Member
Joined: Feb 2011
Posts: 1,023 Likes: 5 |
Hi Dr. Niko,
Uninstalling KB954430 then running Windows Update a few times solved the Windows Update issue. It appeared to do nothing to help the speed of AC. I thought we had the speed issue solved, now it seems to be rearing its ugly head again with v6.0.10.
Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
|
|
|
|
|
Joined: Nov 2009
Posts: 265
Member
|
|
Member
Joined: Nov 2009
Posts: 265 |
Use KB973688. It is better
|
|
|
|
0 members (),
110
guests, and
45
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
.png "ACUF Donor I")
