Home Forums Discussions Problems Remote Access to main office

Dr. does house calls and visits to facilities ( sometimes in the basement ) where "no signal" messages happen.
We need input re: reliable, fast, secure system for Dr. to have REMOTE ACCESS main computer. Currently using verizon wireless and gotomypc (about to try logmein for a trial period). Dr. is frustrated by not being able to complete the notes for an encounter and computer crashing while trying to complete the notes. Help

I'm not sure there is much you can do other than look for an alternate carrier/provider or check to see if a wireless network is available at the site. Short of a long range antenna (I doubt satelitte would reach down there), I can't think of much you can do.

that's what I thought also - it's in the signal and I have no control over that - I kinda need clarification that its not logmein's problem -

Easiest way to confirm is to have the doctor login somewhere where there is a good signal

Cisco may have some solution for this. They make some crazy wireless adapters and antennas that go for miles. Though they are pricey.

Dariush,

This is what I do...

1. Connection: I login with my IPAD, using my Cell Phone as a modem. On T-Mobile -- but the best idea would be to get a Wireless card from Verizon, or any other provider for your laptop.

2. The Server at the office.

If you have a dedicated IP address from your internet provider (Swbell, AT&T, whichever) then you need to set a port open for Remote Desktop connections to your Computer with Amazing charts on it.

If you do not have a dedicated IP address. Then you need to signup for a Dynamic IP address provider. I.e. DynDNS.COM (this use to be a free services, and I think it still is if you use just 1 PC). You will have to install their software on your PC at the office that you want your DR to be able to access. What is does is automatically sync a Name you pick "blah.myoffice.com" to the dynamic IP your office has. You still have to open a port to the PC on the rounter/modem in your office.

3. Once you have all that setup, then your DR can pull up REMOTE DESKTOP CONNECTION, type in the IP address to the Computer at your office, and login to the system.

-- I use my ipad to login to our office windows computer and can easily run amazing charts.

The speed will depend on your office internet connection speed. We are on a Advanced DSL, not even T1, and it's very fast. I have no speed issues, not even using my T-mobile phone as a modem for my ipad.

If you have any questions, let me know. I've been using this setup for 3 years now.

wow - thanks

No problem, email me if you run into any snags. It's not too bad to setup.