Home Forums Discussions Problems Help! Speed issues with version 6

I have the same issue with the imported items. My win xp machine is nearly instantaneous. My new dell vostro 220 running an i5 processor with 4 gig of ram and win 7 takes 2-3 minutes to open imported items.

I do think it is Crystal Reports. But, not necessarily the action of Crystal Reports itself, but the fact that they couldn't just keep the code they had in 5.028, but had to change the code to be compatible with a new version of CR. I had actually mentioned CR to possibly be a problem a month ago BEFORE my connection. My connection gave me this info on condition of anonymity.

I think we may be waiting a long time.

I tried this. First I removed the laptop's cable just for fun, knowing AC would cease to function without connection to the server. Then I tried the better test of removing the practice's connection to the internet. I did this after AC was fully started up and I had logged in. I first tried eRX a few times, then disabled the internet, then tried again.

First few times I was seeing the normal 1-2 seconds for eRX. With the internet disabled it spent 10 seconds with the screen partly drawn, rectangle outlines visible, then another minute with the screen all white. I plugged in the internet back in.

This tells me conclusively that internet connectivity can affect how the eRX screen is drawn.

This is a really bad design because latency is going to be highly variable. Better would have been an interstitial "loading" screen of some kind, so blame could be placed on the right step of the process. Better still would be to have the screen load instantly with only local data, then update when internet connection was established.

This doesn't mean the internet is the only source of slowness for eRX, but just that it can cause eRX to run slowly.

Interesting. I will have to try that.

The time it takes to connect to a website is frequently dependent upon which DNS server you use. Most people get stuck with whatever your IP provider has available. I have found that changing your DNS server IP addresses can speed up the various phases of the script writer.

To find out about the performance of DNS servers available to you I like to use a program from GRC.COM called DNS Benchmark.
It's a very neat free (and small) program written by Steve Gibson. Find it on GRC.COM or Google it. You can run it from your desktop and it will crank away for several minutes and list a large number of DNS servers and put them in order of performance. Also alot of information about DNS servers and security. He has a weekly podcast "Security Now" that is very informative about internet security in general.

Regards,
Bud