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#34828
09/09/2011 2:19 PM
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I authorized payment for the $500 technical support just before they raised the prices for the 2 year term. It was up for renewal yesterday and the expiration date on the card had recently changed so it was declined. Now AC says I must pay the new rate of $995 per year. It is the same card, I don't think a change in expiration date should nullify a legitimate agreement. Very disappointed in the management at AC.
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Joined: Sep 2009
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Here is a thread with a similar situation, with Dr. Bertman's response. It explains some of his thoughts about this.
Jon
GI
Baltimore
Reduce needless clicks!
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Thank you - I missed that thread.
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Joined: Sep 2003
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Hi Klewis
Please put a signature at the bottom of your thread, thanks.
I agree with you. As I said in the thread Jon referred to, I find the policy a bit unrealistic.
I think the price should go up and people should pay for it. If there is to be a graduated payment system, that is OK as well.
Bert
Pediatrics
Brewer, Maine
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