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#33558 08/06/2011 1:40 PM
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DocGene Offline OP
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Hi all,

Just updated several computers to .net 4.0.

Wish I could tell you the rx problem is fixed. Perhaps a slight (emphasis on slight) improvement, but still slow,still loads line by line,and screen does not have lines between boxes.

However, installing new video cards in desktops has been very helpful. Quite a bit faster. Still loads line by line, but much faster. Then screen appearance is normal.

I'm using different PCs for both trials. Single variable, but cannot figure out how to make it double blind.....

Gene


Gene Nallin MD solo family practice with one PA Cumberland, Md

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I also can?t imagine it causing problems unless AC uses .Net 4, which is also unlikely. Each version of .NET 1,2,3,4 is not an upgrade of the other but rather a specific API (different program). Different programs use different versions of .net. Very few so far have any ties to .NET 4

This is a quote from a friend of mine who has done networking and computers for over 30 years. Why, if it were .NET 4 (which AC would absolutely know they used) would it not be posted.

It also should not load line by line.

Gene, if you want I can give you the exact video card which will give you a WEI scare of 7.9. If it ain't fast on that, then it won't be fast. It's about $299.00 from nVidia. Maybe on one machine?


Bert
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WEI is bad measure of your computer's performance.

Second off, you do not need a 300 dollar gaming video card on a work computer. I'm sorry but that just makes no sense. Unless the ePrescribe window is now 3d, it's completely unnecessary. Since when do we need graphics cards to run Microsoft Word. I'm guessing you're going to tell him to get a GTX 560 or 570. If that's what is necessary to run Amazing Charts, a whole bunch of people are going to have to buy new computers. As those cards are power hungry. You may want to check your current drivers and monitor resource usage.

EDIT: Something is very poorly coded in V6 if graphics cards are necessary.

EDIT2:AC does use NET 4 for SAP Crystal Reports.

Last edited by sluthra; 08/06/2011 10:27 PM.
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Hi Dr. Nallin (DocGene),

I?m sorry to know that you are still having problems.

I said this in your previous thread, that the source code (logic) behind the prescription writer module is inconsistent. Yes, the .Net Framework 4.0 does solve some problems, but there are other issues associated with v6.0.9.

The only thing to do now is to wait and see what AC is going to do, and hear what others say.

@ Bert ? Your friend is right on.

@Sandeep ? Indeed, with your post ? ?Something is very poorly coded in V6 if graphics cards are necessary?. Yep! smile


Lawrence Barris
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DocGene Offline OP
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Hi all,

Thanks again for all the replies and ideas so far.

All of the desktops are doing well with the video cards, I do not think any immediate action is necessary for these.

Laptops are the current problem. We use 3, myself, PA, and medical assistant. I found a Win7Pro upgrade on ebay for $55, I will try this on 1 and see if it is sufficient for the med assistant.

In anticipation of AC v6, I had already purchased a Dell i7 and 12 gigs memory for main computer ($1000) and replaced our 2 slowest desktops with barebones kits, i3 and i5 processors (probably about $900 for both.) Video cards were about $350. So I have spent about $2300 so far.If the 2 new laptops are about $700 each, total will be around $3700 or so.

Even with this expense, AC is still a great bargain.

But life would have been so much easier if I had warning. To be faced with a close to nonfunctional system on a Monday morning was not fun. I doubt I was the only person to experience this. I fear that others will.

So thanks again to all. I especially wish Bert a bat-free weekend. Gene


Gene Nallin MD solo family practice with one PA Cumberland, Md

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I'm goin' to install V6 and see how bad ePrescribe is. Graphics cards shouldn't be necessary at all considering you can play blu ray discs on integrated graphics. If it is really that bad, whoever coded it needs to seriously reevaluate.

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Originally Posted by sluthra
AC does use NET 4 for SAP Crystal Reports.

On my test VMs running Win XP Pro, the AC version 6 install program does not upgrade .NET to Framework version 4.


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This is just an odd problem that has to be computer specific. I have computers running XP, Vista (yes, Vista), and 7. We have not noticed the slowdown at all on eRx. I have noticed that my entire server/computer is slower but that's because v6 takes up more RAM and that computer is only running 2GB of RAM.

My computer had already updated itself to NET 4 so maybe that does have something to do with it. Just odd.

I also can't imagine it being a video card really. My computers are older with the newest being about 4 years old with standard video cards. Nothing fancy.

I always go back to the basics of RAM, processor, hard drive speed....in that order.


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DocGene Offline OP
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Hi Travis,

I'm not arguing theory. I know what my experience was. On primarily Dell Optiplex GX620s, but also 2 custom built boxes (i3 and i5), everything with rxing was slow. Updating .net to v4 made almost no difference. Video card (and this was the only change) made a HUGE difference.

One thought- our "main" computer is Win7Pro, all else XPPro. Is it possible that a network that was all XPPro would run well, the mix of 7 and XP contributes to the problem?

Gene


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The mix should have no issue.


Bert
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Oh, I wasn't arguing with you Gene. Just something goofy. Something is still wrong with your system if the eRx is loading line by line. That would drive me nuts...which isn't a long drive but still..


Travis
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DocGene Offline OP
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Hi Travis,

Poor choice of words on my part, I did not think you were arguing. I do not begin to understand what is going on, only that a hardware change that should not help did help.

Gene


Gene Nallin MD solo family practice with one PA Cumberland, Md

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Originally Posted by sluthra
I'm goin' to install V6 and see how bad ePrescribe is. Graphics cards shouldn't be necessary at all considering you can play blu ray discs on integrated graphics. If it is really that bad, whoever coded it needs to seriously reevaluate.


I see what you guys mean. eRX is pretty slow on our P4, XP Pro computers. Working on a workaround.

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Disabling hardware acceleration (moving the slider to none) and adjusted the computer for best performance seemed to have resolved the issue. Although this version is definitely overall slower than the previous one.

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DocGene Offline OP
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Hi Sandeep,

As I posted in a new thread, this FIXED our issue. I had tried moving the slider halfway down per an older post, with no change. Turning it all the way down to "None" was remarkable.

Thanks!!!!

Gene


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Good to hear. Worked like a charm for me. I assume this'll work for everyone so I posted a step by step on the forum.


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