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#28046
02/11/2011 3:08 PM
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Joined: Apr 2010
Posts: 131
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Joined: Apr 2010
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Using smart keys, per the board?s advice...thanks!
However, for some reason, it will sporadically not recognize known keys, always in the beginning of one of AC's text box fields. If I hit the space bar once, it will than start recognizing the smart key.
Neil
Rheumatology
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Joined: Sep 2009
Posts: 2,991 Likes: 5
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Neil,
I have experienced the same thing, but I cannot be of much help. I don't think it is specifically an AC issue as it happens with Shortkeys (I assume that is what you mean) in other applications.
The issue is erratic and I cannot detect a particular pattern, except that when it does occur it is always with the first key typed into a field. The space bar works as you said; often if you space, then backspace, it still will not work.
I am not sure that there is such a thing as "support" from Shortkeys. Perhaps someone here will know the answer. Leslie, can you offer any help?
Jon
GI
Baltimore
Reduce needless clicks!
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Joined: Feb 2005
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It is a Shortkeys issue. Sometimes if you inadvertently have a blank space before your shortkey it takes that to be an entirely different sequence. Hit the backup and then your shortkey. I hope that helps. Hitting the space bar accomplishes the same thing.
Leslie
Hospital Employed Physician Who Misses The Old AC
"It's a good thing for a doctor to have prematurely grey hair and itching piles. It makes him appear to know more than he does and gives him an expression of concern which the patient interprets as being on his behalf. "
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