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Posts: 2,084
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#19910
03/18/2010 6:41 PM
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Joined: Mar 2007
Posts: 62
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OP
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Joined: Mar 2007
Posts: 62 |
Just logged in this am and AC has been running very slowly especially when going from schedule to messages. We are running V5.0.24
Tech support has been on it since this am and still no good verdict. Any one else having a problem
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Joined: Sep 2006
Posts: 68
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Joined: Sep 2006
Posts: 68 |
We have encountered the slowdown before. A reboot of the "main" computer usually fixes the problem. Once or twice we had to power the whole network down and come back up.
Alberto Santos III, DO
Southwest Family Medicine
San Marcos, TX
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Joined: Mar 2007
Posts: 62
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Joined: Mar 2007
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tried all that no improvement.
Tech support spent all day logged in no help at all.
Was told that on my client computers required a minimum of 2Gb of RAM and that is why they where slow ( I had not down graded my system over night for it to suddenly slow down!)
On my 8Gb computer where I also have a problem was told it was due to the fat I had too many emails in my message box for it to run faster. In all fairness I did have 800 so I have got my office staff to delete all unwanted mail but still the computers run AC slowly. Was left in the chat room by myself once the above reasons where given.
Up until know Tech support had been wonderful but today I felt it was my fault the system was not running and given no help at all.
Frustrated and looking for help
Satis Patel MD
Dayton TX
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Joined: Jun 2008
Posts: 325
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Joined: Jun 2008
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Now that you deleted all your messages, have you tried running Amazing Utilities again?
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Joined: Mar 2007
Posts: 62
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Joined: Mar 2007
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yes still slow, seems to hang up on loading requirements alot,
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Joined: Jul 2009
Posts: 110
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Joined: Jul 2009
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Hi Satis
Sorry to hear about your experience with tech support yesterday. I would like to have a lead tech login with you to diagnose the issue. Please email me your availability to trish@amazingcharts.com
Thanks
Trish
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