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mbpros Offline OP
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A lot of providers on this forum have expressed disappointment with linking AC with Office Ally. Others are frustrated with X-Link, especially the pricing. We are having a company work with AC on linking AC with Medisoft to provide an integrated PMS...but the company (PracticeChoice) is trying to determine if there is a demand for such a linkage.

X-Link is pretty pricey, especially if there is more than one provider in the practice. So, I'm looking for feedback to see if providers would be interested in an alternative linking program to link AC with Medisoft if the pricing was more reasonable (approximately $500-$700 per practice).

And a second question would be if providers would be interested in a hosted Integrated Solution (AC with Medisoft linkage) if there were no linkage fees from the 3rd party (only AC's $500 linkage fee).

Any feedback would be appreciated so PracticeChoice can determine if it is worth continuing development.

Steve

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I'd like to see AC complete version 5 and get on with the pmr package


Frank J. Paiano, DO, FACOI
Internal Medicine of Central Florida, PA
The Villages, FL
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No
Office Ally is free.
It has its quirks but I am satisfied with them.
If a PM is in the works from AC, it is worth waiting for.



Vicki Roberts, MD
Family Medicine of Southeast Missouri
Sikeston, MO
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AC and Medisoft integrated together would be great!


M. Gad MD
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We have used Medisoft for about 5 years, and AC for 8 months. The X-Link was expensive, but has worked very well. But... today I got a call from our Medisoft vendor that the electronic billing interface that we have used will stop next year, and to use a new one will require upgrading Medisoft from v11 that we have to the newest version, at a cost of over $5000.
Obviously we would prefer AC to introduce their PM system during the next year before that would happen, or find a new interum billing system that is less expensive. If anyone has thoughts on this I am open to them.
The only thing constant in life is change.

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I have been using medisoft and double entering. I would love an interface. I am a solo doc and only have Medisoft Advanced, Xlink is only available for Medisoft Network Pro. If you develop an interface make it to work with all Medisoft versions(basic, advanced etc.) I recently tried Total Md, but couldn't get it to work.

Last edited by Jalessandro; 03/19/2010 12:21 AM.

Joe Alessandro, D.O.
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Hi Vicki:

I agree- Office Ally is a great deal!

I finally got my lowly MS Access EMR hooked up with Office Ally after discussing the link with several reps over there. Most told me that the "best" way to do it was by printing out an HICF form to MS Window's Start-> Printer-> Add a Printer-> Generic-> Generic/Text Only driver. The only thing is that THIS DOESN'T WORK!

Finally I got a techie to recommnend the use of MS Excel using/filling out their report. I uploaded it to here- http://www.box.net/shared/oo2ujvy7yn If anyone is interested, I can go into the VBA code... it's not that difficult. You do have to have a table to store your billing information and one for insurer information, but that would be most of what you'd have to add in.

At the end of the day, once it's filled in with patient data, you just have to upload it to the Office Ally. Free. Direct. Simplicity at its best.

Cheers,
Al

Last edited by alborg; 03/19/2010 8:11 PM.
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I am waiting for AC PM module..

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Yup, but it's nice to know that you'll eventually be able to do it from within AC! Going through Excel is the way to go...

Al


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Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.
koby: yes what a combo new crop and AC reliable as Amazon......NOT
Mnemonic: A lot of fake stuff on Amazon, Just saying.
koby: but they take it back....NewCrops fixed
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
AmazingDave: 10/14. Multiple eRx failures. Anyone else?
JBS: eRx not working for us this morning 10/15 630am Eastern
JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so
beagle: updox is downdox again, 10/15
JBS: updox back up... now if we can just reach Ac to restore eRx
DocMark: eRx is up for us but slow, unworkable
BrotherJon: eRx issue for many. New Crop and AC working on it.
ChrisFNP: yep, refills have crashed twice today
Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically
ChrisFNP: Any updates fr us in the CST area?
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?
Pinky: Yes. Prescriptions aren't going through.
beagle: anyone contact ac and get eta fix?
AMCS: Same
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Pinky: It is working now. 1pm EST. 11/11/24.
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST
Reena: eprescribing has not worked for me all day
awcenter: Anyone having problems with escribe this morning
ChrisFNP: 12/16 very slow escribe but working
ChrisFNP: I think escribe is already on Holiday 12/20
beagle: Alas, random escribe slow downs unfortunately par.
DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24
ChrisFNP: can't validate for controlled
DRMO: AC support did a remote assist. problem fixed. TY
ChrisFNP: MIne corrected about 2 cst
Headcase: I cannot Rx Fioricet last few days, put in support ticket....
Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...
Bert: This sucks
ChrisFNP: A/C meeting today at NOON EST
ChrisFNP: Meeting is 2/26/2025 should have an email with the invite
koby: does it matter if NewCrap is worse on a Friday than a Monday?
ChrisFNP: nope, both are busy for me
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?
ChrisFNP: AC meeting today if anyone is interested, 3/19
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