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#1369 05/22/2007 7:11 PM
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Has anybody had trouble with hitting "control" "N" instead of "shift" "N", there by lossing the entire note one was working on because contol N, is the shortcut for "new note"? This has happened to Nancy a number of times and worse yet, the note one is working on is not in the "last note" folder, because now that new encounter is in the last note section because your old note just got dumped, so you can't even restore or copy that old note you were just working on.

We need another short cut that does not involve the very real possibility of hitting the wrong key just because one was trying to capitalize a letter... Perhaps a function key or something. Has this happened to other folks???


"Beware of the Medical Industrial Complex"
"The Insurance Industry is a Legalized CARTEL"
hockeyref #1370 05/22/2007 8:12 PM
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Hockey ref:
No is my answer to your question.
I just opened a chart, hit control N, nothing happened. Shift N, and N got typed.


joseph2 #1373 05/22/2007 10:16 PM
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Yes but did you have any new unsaved work there before you did that? What if you already had started to chart an encounter so there was some stuff in some of the various boxes, whether typed or templated? Does that clear out what you have just been working on? That's what Nancy seems to be saying is happening. She's been entering a good long note, most of it is complete, she goes to type a capital "N" via shift and N, and probably hit cntrl & N instead and....Bam, there goes everything she was in the midst of entering but had yet to sign off on. All that work is now lost and not even in the last note file for emergency recovery. I wonder if getting a "second to last note" file would be too crazy a thing to ask for.

Joe, I just went and tried this with our "false" patient James Bond, and sure enough, I make a few entries in a few places, hit control and N, sure enough there went everything I had just entered but had yet to sign and save. Wow, how totally frustrating is that? That needs to be taken out. Just one slip of a key below the one you think you are hitting and there goes all your work. Bad news. We need a new and safer shortcut than this to start a new note.....

Last edited by hockeyref; 05/22/2007 10:25 PM.

"Beware of the Medical Industrial Complex"
"The Insurance Industry is a Legalized CARTEL"
hockeyref #1374 05/23/2007 1:54 PM
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You are correct...the only things that are left are the PMX, FmlyHx, SoHx, medications. Everything else got deleted with control n.

I'd love for there to be a way to save data...more than just the last note saved. One of the way that I've lost what is written is by using "Control Z", which is most programs is just an "undo" key. It usually wipes out whatever field I'm in, like the HPI (which is where I usually have the problem). Extremely frustrating!



Barbara C. Phillips, NP
Beachwater Health Associates
Olympia, WA
Barbara #1381 05/24/2007 4:55 PM
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Hi All,

This is a known "feature". I've been bit by this too, but once you're aware it's there, generally the amount you wind up hitting it goes way down.. I think it's been about two years since I lost a note this way.

The right click menu is of course the template menu rather than a traditional Windows menu, or that would have been a good place to put it.

Generally function keys for these things are <ctrl> something - Cut is 'X', Copy is 'C', Paste is 'V' - <ctrl> 'N' for "New Note" made sense at the time.

Would be nice if there was a manual, so users wouldn't stumble on this by accident. We're setting up a WIKI which will be on line shortly so we can create documentation for some of the stuff that isn't too well known. (Already discussed with Jon, we're just getting the software squared away on my server here)

V.


Vincent Meyer, MD
Meyer, Malin and Associates, PLLC
vinnymeyer #1383 05/24/2007 10:11 PM
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Yes, a manual would be great. I believe Jon said that he found that most people don't use them anyway, they just sort of look at them once or twice; and then they tend to just gather dust on a shelf somewhere. Also, I feel that with a product such as AC that is constantly evolving and changing the thing is only good for so long anyway. So, I suggested to Jon a long time ago, that he put one together in an "E" format that was printable. Then those of us who like paper manuals could print one if we so choose. Sort of like making it possible to print out the entire help files perhaps? But they too are a bit short in many areas. I just like having the printed page in my lap while I'm trying to figure something out or fix it. I don't want to have the info I need stuck in the computer I'm working on and having an issue with.

But still this control "N" thing is really driving my Doc nuts. It doesn't happen that often, but often enough that it's a real pain. Might there be away to be allowed a user to turn off one or two shortcuts? So someone like Nancy could turn off just that one in her options box if she wanted. She likes some of the other ones, so I'm sure she wouldn't want to turn off the whole batch, but pick and choose would be nice. Not sure that such is possible, but it's a thought. But, a shortcut that is so destructive and can be done so easily by accident should be changed, fixed or removed. The cure is worse than the illness might we say....


"Beware of the Medical Industrial Complex"
"The Insurance Industry is a Legalized CARTEL"
hockeyref #1388 05/28/2007 10:54 PM
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Hockeyref


OK, you will owe me big time on this one. Maybe a six-pack of Heineken will do. I have to admit that I have never done it, but I am well aware of the existence of the hotkey. I looked for a fix, and here it is:

Go to: http://www.aquariussoft.com/pc-keyboard-hotkey/ and choose Try Before You Buy on the right and download it.

Once downloaded install it. Open the program. You should see My Personal Hotkeys: 10.

Highlight “Best Regards” and click on Edit. At the Text box, change “Best Regards” to “Bert saved my note again.” (this will work, just having a little fun – will change later).

At the top, click on Hotkey Name and Keys. At the key combination area, put a check mark in Ctrl+ only, then type “n” in the drop down box. You can arrow down and choose “N” or you can just type it in. You may have to put in “N” a couple of times as it may default to “Num Lock.”

Once in Amazing Charts, the hotkey combination you made in Keyboard Hotkey Pro, will take precedence over the deleting of the note.

Of course, I doubt you will want to use the text message I chose as a joke. My recommendation would be to choose PC Master Volume Down. This will only lower the volume by about 1 decibel plus it will give Nancy feedback. Once the volume is completely off she will know how many times she hit the wrong keys. Setting the website for the program would be a good way to remember where the program came from

The program is only $19.80, which is well worth it. Of course, that would be $19.80 plus $6.20 for the six-pack so $26.00 total. <G>

Bert

PS I tried it multiple times on my PC. I hope it works on yours as well. Cheers!

PPS There are many other things that can be done, and I am sure similar programs out there like Shortkeys. I tried the workaround with Shortkeys and I couldn’t get it to work. You could even run a program and make the Ctrol+N actually do some good. They have a little check list program you could use for ROS or whatever, but I think it’s kind of limited, especially the trial version.






Bert
Pediatrics
Brewer, Maine

Bert #1390 05/29/2007 6:46 PM
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Bert,
Thanks much. Do these little run in the background kind of things start "adding up", taxing and slowing down the system after awhile? I ask because we are a small P2P network here and our "server" is a few years old now and it's getting a little long in the tooth. I keep putting off buying some extra RAM, which of course I should do already but you know how these things go. It's on my "to do" list....

I still wish that in a charting program that AC would remove such a easy to screw up, and so destructive a thing as this. At some point we could all use it, right???


"Beware of the Medical Industrial Complex"
"The Insurance Industry is a Legalized CARTEL"
hockeyref #1391 05/29/2007 8:33 PM
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It takes approximately 720K while AC takes 5Mb. It shouldn't really slow you down too much. : )


Bert
Pediatrics
Brewer, Maine


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