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We send and save a lot of messages/reminders. When a message is saved, it saves a blank patient record. I then have to cut and paste all the data back in the next time I see the patient.

It would be nice to be able to save messages without the generation of a blank patient record.




Vicki Roberts, MD
Family Medicine of Southeast Missouri
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How do you generate the message? I use the e-mail and addendums to do this and never generates a blank record. Explain how you do a message or reminder and maybe we can see how to help.


Steven
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If I understood correctly, your staff send you messages without clipping the patient record? If that the case, you must instruct them that if the message is related to a patient then they must clip the patient record to the message so it can be save w/o needing any extra cut/paste.


R. Arjona MD
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Will try to clarify:
When I have a chart open and send a reminder to a nurse from within the chart using the sticky message. The next time a chart is opened, all the previous pt info is gone.

I have done some exploring and have been able to find an acceptable work around by going to the dropdown menu of which record to use for that particular day's note.




Vicki Roberts, MD
Family Medicine of Southeast Missouri
Sikeston, MO

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