Home Forums Discussions Problems V.3.6.9 - how to cancel sign-off?

Is there any way to turn off signing-off of imported items?

My inbox gets overloaded by requests to sign-off items which don't need to be signed, such as patient's insurance cards, EKGs, Xrays and other scanned reports which have already been signed by me on paper.

We are completely paperless. Office employees scan on average 10-15 items per hour. I have to interrupt my work every 2-3 hours to clean up my inbox because it becames so crowded by this junk mail making it difficult to find forwarded patient charts.

Apricot, when you back up your files, there is a tab for signing off on all imported items at once. This won't turn off the need to sign off but should help relieve your problem somewhat.

Yes, I discovered this feature.
The problem is that the nurses are not able to import an item without sending me a message. So I get a message in my mailbox on each and every item scanned, icluding numerous insurance related papers which don't even require signing. I think forwarding an imported item to provider to sign off should be optional instead of mandatory, so the nurse would forward me lab/reports to sign off, and store the rest of documentation in patient chart.

There is also an administrative function to go in and sign off all the imported items at once.

Greg

Unfortunately, signing off all imported items at once doesn't remove messages from my inbox. Even if sign off everything every 2 hours, my inbox will be full of these sign-off messages, because every time somebody scans an item, a message is automatically sent to my inbox.

Don't you all get these sign-off messages in your inbox with the new upgrade?

This is so annoying. I have been using this new upgrade for 4 days and I am already ready to "downgrade" to the old version.

The only one way I see to get rid of this messages is to create another high-level provider, and assign all sign-off requests to this provider.

Long post - apologizing ahead of time:
We have created a user named "LAB" and all labs that have not been addressed are scanned in under that name and are then seen in our inbox for sign off.
I have then made a stamp (made it online and ordered from iprint. com) that reads SCAN or SHRED and it has all the the various folders listed to scan into. Old records and hospital records that come to my desk are stamped and addressed through the email system. I then have these scanned in by a nurse who is a higher level provider and therefore they do not require sign off.
This sounds confusing, but really isnt!
The scanning is so easy, I think I may just buy a scanner to put at my desk and scan them in myself to eliminate a whole step. We'll see.
Also, do you know that if you right click on the item that needs signed off on and sign off through the edit function, it doesnt remove the original message from your inbox, but if you click on sign off and do it that way, it will remove the message from your inbox?

I have created another high level provider and instructed nurses to forward all sign-off requests to this non-existing provider.
Once in a while I batch sign-off all records using administrative option. The non-existing provider's inbox gets crowded with sign-off requests, but mine stays clean.

Found a small work-around... sort of. Using the "this is not a bug but a feature" logic ... if you imports something that doesn't need an immediate attention, at the point where the windows shows doctor to notify, just hit the cancel/close windows (X on the top right).
It will still import the file, log the file as "NOT YET REVIEWED:" but will not generate an e-mail message to you. The next time you open the chart for some other reason, you can just sign it off en masse.