Hi Paul:
The HP fax machine is used mostly to faxx over signed prescription refill requests from the pharmacy, and at that job it does splendidly well.
One HP scanner that I used in the past came with a faulty paper feeder back in 2006... I called HP and they sent me a new one in 2 days, no questions asked.
Their computers, though carry a lot of punch compared to, say, similarly configured Dells, do tend to have low quality materials... case in point- the HP that I had to change the power brick, Ram memory, and HD.
