ChrisFNP,
I am (just recently) on AC version 12.4 but the issue was happening on version 12.3 and I believe I've seen it still on the upgraded version.
I have not yet contacted AC as it's hard to 'capture' for them to see. And as you noted their typical response is 'we've never seen this' with little plan for intervention.
As per both our messages I simply delete the old medication and start again. But it's distressing to have to pay such laser focused attention on each medication refill.
Almost (but not quite) makes me long for the days of paper prescription. Because, you know. paper prescriptions don't change the drug name in front of your eyes.
Carl B
Family Medicine
Washington State
