Everyone,
Make no mistake, the purpose of the Saas (Software as a Service) offering is to SAVE MONEY. Over the past 15 years that I've been helping out with users of Amazing Charts I can tell you that most of the servers people have that they run Amazing Charts from are just crap. Networks are set up in whatever ad hoc way the doctor could get them running. Amazing Charts support spends most of their time troubleshooting networking and not really that much time troubleshooting Amazing Charts.
By moving to a SaaS environment, the only cost AC will have will be whatever Amazon or Azure (Microsoft) charges them for consumption (CPU, storage, RAM). Those tech-support people you've gotten to know over the years? LAID OFF.
Whenever you call tech-support with a connectivity issue to Amazing Charts SaaS, the answer will be "please contact your IT support for further resolution." Internet down? You get to wait.
The good news is for many of you, you won't have to deal with having a SQL Server in your office and you won't have to deal with any more emergency upgrades - or upgrading at all, for that matter. The bad news is your network problems will truly be your own.
James