Amazing Reminders works pretty well for us and you can see if they confirm or not. It syncs with your calendar, so no copy and paste, printing out schedules. We do print out the schedules for the week in the event of a power failure/no AC we can still contact patients although that would reveal your cell phone. Maybe we should get a burner phone! Couple of issues I encounter is with my aging population especially with those with ADHD, they don't always look at their phone and show up saying, "I didn't know I had an appointment until 9am this morning!" That is the 2 hour reminder in addition to the 2 day reminder and if I was dumb enough to schedule a 65 yo patient with ADHD and normal forgetting to a 9:00 or 9:30 appt, I wind up having to call them on the phone and do telemed. I put a label on my monitor about this. When CoVid hit I was fortunate enough to be a psychiatrist and telemed was easy for me and I got in the habit of making my own followup appointments. Still do for the vast majority. I also send emails of medication changes done in my office (e.g. switching from one antidepressant to another using a cross-taper) and I ask, "Do you look at your emails?" and 1 out of 5 will say, "yeah, about once a year." I discovered a great app called Phone Link by Microsoft that mirrors your phone to the PC and several of my long-standing patients have my phone number anyway and can send info that way. With Updox you can send a text but it's using the old Twitter limit of 140 characters. You can always send two or more texts to protect your cell phone's identity. I will use the text with fill in appointment reminders for those I am seeing who have other appointments with providers, dentists, PT, etc if they don't have their paper calendar or phone with them.

Last edited by Shrinkrap; 09/07/2024 11:23 AM.

Lane Cook
Psychiatrist, Knoxville, TN
"Experience is NOT doing the same thing over and over"