It's gone! It's done!
Yes, Mr. Frodo. It's over now.
On version 12 now thanks to the Fellowship of the Guardian Angel Support.
It took 5 hours to just move AC to a new machine, and install version 12 on the old two machines as workstations. Neither step was straightforward (had to get chat support for the workstations). Just watching the agents remote in and whiz about my computers was dizzying. Per James' definition I am and will forever be Tier 2... I hope the updates are going well for the rest of you!
