Leslie,
It's the danger of the lease. The lease on the machine, which sells for much less than the retail price states, is the same as the lease on our Muratec. Of course, it's longer. But, if our lease and warranty ran out on the Muratec, we would be paying each week to have paper pulled out of its gills.
The Toshiba is sold by the same company here in town, and should improve things quite a bit.