Hello Luis
I transitioned from local to hosted AC in 2016 or 2017 ... worked great. The last 2 yrs have been frustrating - key stroke lag, connection drops, AC crashing requiring reboot.
It is unpredictable, most of the time AC runs fine ... then it happens - while I'm with a patient, middle of the day, early am, weekends ... unpredictable making it all the more menacing.
I am getting support from AC ... but it still happens. Don't know what to say. I really prefer AC hosted but can't go on like this. Tech is supposed to be invisible - now frequently I am distracted or having to apologize to patients because "the computer is not working."
I have to assume this is happening to some but not all hosted clients.
Judging by the few posts concerning this - I have to assume only a minority of hosted AC clients are having this problem? Why is that?!
My contingency is to go back to local hosting (ugghh!)
Gino
