I have similar issues. We moved AC hosted service and the backup utility messes up every time I try to backup import items. The utility runs at odd times, the backup starts failing and ultimately the AC / Sql server stops working. THE AC tech support has to be involved to get it fixed. I am told that I do not need to worry about the import items and in the worse case scenario, I will lose only 24 hr worth of work but it makes me nervous.The backup utility remains stuck even after I uncheck import items and reset the backup tome. Any suggestions??
