Hello amazing forum,
I signed up to ask if this phenomenon is AC related or server related.
Currently, I am supporting a client who uses AC EHR/EMR/PM. I have set the auto backup schedule as 12:01am. I am noticing the following time entries.
PracticeName_client#_mmddyy_120102
PracticeName_client#_mmddyy_120112
PracticeName_client#_mmddyy_120114
PracticeName_client#_mmddyy_120120
PracticeName_client#_mmddyy_120124
PracticeName_client#_mmddyy_120125
PracticeName_client#_mmddyy_120132
PracticeName_client#_mmddyy_120141
PracticeName_client#_mmddyy_120143
PracticeName_client#_mmddyy_120147
PracticeName_client#_mmddyy_120152
PracticeName_client#_mmddyy_120158
PracticeName_client#_mmddyy_120206
PracticeName_client#_mmddyy_120212
PracticeName_client#_mmddyy_120220
PracticeName_client#_mmddyy_120229
PracticeName_client#_mmddyy_120229
PracticeName_client#_mmddyy_120233
PracticeName_client#_mmddyy_120241
PracticeName_client#_mmddyy_120249
PracticeName_client#_mmddyy_120254
PracticeName_client#_mmddyy_120255
PracticeName_client#_mmddyy_120304
PracticeName_client#_mmddyy_120314
PracticeName_client#_mmddyy_120322
PracticeName_client#_mmddyy_120326
PracticeName_client#_mmddyy_120329
PracticeName_client#_mmddyy_120330
PracticeName_client#_mmddyy_120336
PracticeName_client#_mmddyy_120345
PracticeName_client#_mmddyy_120349
PracticeName_client#_mmddyy_120355
PracticeName_client#_mmddyy_120401
PracticeName_client#_mmddyy_120403
PracticeName_client#_mmddyy_120405
PracticeName_client#_mmddyy_120406
PracticeName_client#_mmddyy_120407
PracticeName_client#_mmddyy_120408
PracticeName_client#_mmddyy_120412
PracticeName_client#_mmddyy_120422
PracticeName_client#_mmddyy_120424
PracticeName_client#_mmddyy_120430
PracticeName_client#_mmddyy_120437
PracticeName_client#_mmddyy_120445
PracticeName_client#_mmddyy_120448
PracticeName_client#_mmddyy_120456
PracticeName_client#_mmddyy_120458
PracticeName_client#_mmddyy_120503
PracticeName_client#_mmddyy_120508
PracticeName_client#_mmddyy_120513
PracticeName_client#_mmddyy_120522
PracticeName_client#_mmddyy_120524
PracticeName_client#_mmddyy_120529
PracticeName_client#_mmddyy_120532
PracticeName_client#_mmddyy_120535
etc, etc...
While this might be an insignificant time delay, I am curious to know if this is AC timer related or server execution related? Why would the scheduled auto database backup delay like this? Normally, it would not matter much but I also wrote a script to wait 2 hours after the scheduled backup and copy to off-site storage. The copying progress takes very long and I would like to have it done before office opens (7am.) So, if the scheduled backup is delayed everyday by about 5-30sec, or about 1 minute delayed every 10-13 days, then at some point it will be delayed 30min, 60min, etc. And, I am not the full time support for this clinic so "resetting" the backup time would not be possible for a very long time. Besides, the timer should not be this off
I would appreciate any insight or correction of the program.
Thank you.
