I handle Rx's from consultants like Rainey. No number (and no refills) just the consultants name, ie: "by Smith, Cardiology" in the quantity box. Sometimes I use the yellow box for editorial content, ie: Coumadin for A-fib, in spite of age 95 and falls. That helps me avoid the point where I get involved in refilling something I wouldn't have Rxed in the first place.
Have to agree with you Larry. We have let the MA's do refills with way too much latitude. (IE: It is always ok to refill beta blockers until the next appointment) But we never should have let this happen. We had an MA a few years ago who refilled Vicodin for herself. (It was an Rx from an Ortho for a real surgery, but the refill was not indicated). After she was terminated we reviewed our policies, but still have MA's calling in the RX on the Doctors direct order. Still not a good idea, but it was the only way to function before AC. Now I foresee a point where the MA will be completely out of the loop on Rx's.
Result will be better security and less overhead, as well as more complete and accurate medical records.
Rainey I assume you are suggesting the insurance info and pharm would be a field populated by AC after we fill it out once on the demographics page? That would be really sweet.