I never did get a hold of IT support, but left a message via the phone about my problem, but in the meantime....I signed into the Cloud through my nurses desktop, I had her sign on then I picked my name instead of hers. I was able to then get into my AC (not hers) and complete my work, but I think by signing on my server got rebooted. So this may be a fix that I had not realized until now, unless AC rebooted my server without me knowing about it. I will contact AC tomorrow to see if IT support rebooted my server, if not then I may have figured out a fix for the future when this happens.
